We are hiring a Fall 2026 Intern to join our Customer Quality team. This role is based in Morrisville, NC and will require onsite presence 5 days/week. This is a full-time (40 hours/week) position. The target start date is August 2026 with an end date of December 2026.

The Customer Quality Engineering Intern will support the Commercial Customer Quality Management team. This is a hands-on position working on a variety of PC platforms, including ThinkPad, Desktop, Workstation, Visuals, ThinkEdge, & Accessories. In this role, you will expand your understanding of PC hardware, subsystems, monitors/accessories/options, as well as the Windows OS & drivers. In addition, you will work with a global team of technology experts at one of the world's leading technology firms. This hardware-based opportunity does not involve software development or software debugging, but having an understanding of programming languages, tools, and methods is useful in the role.

Responsibilities:

• Evaluating emerging technology from both a business, technical, and user perspective
• Work with Product Engineers on problem reproduction and debug
• Functional testing on various laptops, accessories, docks, IoT devices, and other portable devices
• Documenting test results and findings based on the analysis performed in the lab
• Assisting engineers with typical laboratory work tasks including break/fix, asset management, measurements (voltage, thermal, acoustic, etc), shipping, etc
• Some customer field work with the engineers may be a possibility

Requirements:

• Pursuing a bachelor’s degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or Computer Science
• Hobbyist or professional experience with PC assembly/repair preferred
• Self-motivated
• Good communication skills
• Good organizational skills
• Willingness to learn and ask questions