We are hiring a Fall 2026 Intern to join our Customer Quality team. This role is based in Morrisville, NC and will require onsite presence 5 days/week. This is a full-time (40 hours/week) position. The target start date is August 2026 with an end date of December 2026.

The ThinkPad Beta Support Intern will assist the beta program manager in conducting beta testing for next-generation ThinkPads providing the candidate a broad range of lab-based experience inside Quality Engineering. This is a hands-on position which will expand your understanding of PC hardware, subsystems, and the Windows OS & drivers, in addition to the workings of a global team within one of the world's leading technology firms.

Responsibilities:

• System review, problem identification, defect triage, and reporting
• Work with engineering teams for problem reproduction/debug and testing teams for solution verification
• End user support

Qualifications:

• Sophomore level or higher pursuing a BA or BS degree required
• Familiar with Windows OS
• Ability to troubleshoot PC issues
• Hobbyist or professional experience with PC assembly/repair preferred
• Self-motivated
• Good organizational skills
• Good communication skills
• Proficient in MS PowerPoint and Excel