Sales Operations Specialist NZ
Sales & Business Development, Operations
Auckland, New Zealand
Why Work at Lenovo
Description and Requirements
About the role
Lenovo is seeking a commercially minded and analytically strong Sales Operations Specialist to support the New Zealand business across all segments. This role plays a critical part in enabling business growth through data-driven insights, forecasting accuracy, operational excellence, and executive-level reporting.
Partnering closely with NZ CGM, Sales leaders, AU/ GTAP Operations teams, this role will help translate complex business data into actionable insights that drive strategic decision-making and operational execution.
The role provides end-to-end Sales Operations support across NZ SMB, Channel & Distribution, KAB, GAB, and Consumer segments.
Key Responsibilities
Commercial insights & Business Partnering
- Partner with NZ CGM and Segment leaders, Sales team and Operations team members in Australia and GTAP to provide actionable commercial insights.
- Translate data into clear, executive‑ready insights and recommendations via dashboards, reporting, and presentations.
- Identify risks, trends, opportunities, and business performance drivers across the NZ market.
Performance Reporting and Forecasting
- Own and manage weekly, monthly, quarterly, and annual sales performance reporting cycles.
- Support forecasting cadence, pipeline visibility, and business rhythm processes.
- Develop and maintain sales, pipeline, and market performance models to support leadership decision-making.
- Ensure data integrity, consistency, and alignment across enterprise systems and reporting tools.
Planning, Reviews and Scenario Modelling
- Support annual operating planning, STAMP actions, QBRs, MBRs, and strategic business reviews.
- Conduct scenario modelling and business analysis to support investment decisions and commercial planning.
- Provide analytical support for business initiatives, productivity tracking, and performance improvement activities.
Sales Operations Excellence & Process Improvement
- Drive reporting simplification, automation, and operational efficiencies across the NZ business.
- Partner with regional operations and analytics teams to improve reporting accuracy and reduce manual processes.
- Contribute business requirements into automation initiatives leveraging tools such as Power BI and Microsoft D365.
- Surface key business issues quickly and support leadership focus on high-impact priorities.
NZ Market Coverage:
- NZ SMB
- NZ Channel & Distribution
- NZ KAB
- NZ GAB
- NZ Consumer