HR Specialist
People & HR
Whitsett, NC, USA
Why Work at Lenovo
Description and Requirements
Job Title: Manufacturing Learning & Development Specialist
Job Summary
The Manufacturing Learning & Development Specialist is responsible for designing, implementing, and managing training programs that enhance employee skills, improve operational performance, and support continuous improvement within a manufacturing environment. This role partners with operations, quality, safety, and HR teams to ensure workforce capability aligns with business goals and compliance requirements.
Key Responsibilities
Training Program Development
- Design, develop, and deliver training programs for manufacturing employees (e.g., onboarding, technical skills, leadership, safety, and compliance)
- Create standardized training materials, including SOPs, job aids, e-learning modules, and assessments
- Partner with subject matter experts (SMEs) to ensure training content is accurate and relevant
Workforce Capability & Skill Development
- Conduct training needs analyses to identify skill gaps across manufacturing roles
- Develop skill matrices and competency frameworks for production positions
- Support cross-training and upskilling initiatives to increase workforce flexibility
Safety & Compliance Training
- Ensure all training meets OSHA, regulatory, and company compliance standards
- Coordinate and track mandatory training (e.g., safety procedures, quality standards, GMP)
- Maintain training records and documentation for audits
Learning Delivery & Facilitation
- Facilitate instructor-led training sessions, workshops, and hands-on learning
- Support onboarding and orientation programs for new hires
- Utilize blended learning methods (classroom, e-learning, on-the-job training)
Performance Improvement
- Analyze training effectiveness using KPIs (e.g., productivity, quality, safety metrics)
- Recommend improvements to processes based on training outcomes
- Support continuous improvement initiatives such as Lean, Six Sigma, or Kaizen events
Learning Systems & Reporting
- Manage the Learning Management System (LMS) and track employee progress
- Generate reports on training completion, effectiveness, and compliance
- Maintain accurate training records and documentation
Qualifications
Education
- Bachelor’s degree in Human Resources, Organizational Development, Education, or related field (or equivalent experience)
Experience
- 5+ years of experience in Learning & Development, preferably in a manufacturing or industrial environment
- Experience with training delivery, instructional design, and adult learning principles
- Familiarity with Lean Manufacturing, Six Sigma, or continuous improvement methodologies (preferred)
Skills & Competencies
- Strong communication and facilitation skills
- Ability to translate technical processes into effective training content
- Knowledge of manufacturing operations, safety standards, and compliance requirements
- Project management and organizational skills
- Experience with LMS platforms and e-learning tools
- Data-driven mindset with the ability to measure training effectiveness
Key Performance Indicators (KPIs)
- Training completion rates and compliance metrics
- Reduction in safety incidents
- Improvements in productivity and quality
- Time-to-competency for new hires
- Employee skill progression and retention
Working Conditions
- Primarily based in a manufacturing facility with exposure to production environments
- May require flexible hours to support multiple shifts
- Occasional travel for training or multi-site support
Preferred Certifications (Optional)
- Certified Professional in Learning & Performance (CPLP / CPTD)
- Six Sigma Green Belt or higher
- OSHA or safety-related certifications
Career Progression
- L&D Manager / Training Manager
- Organizational Development Leader
- Plant HR Manager or Operations Leadership roles