Facilities Analyst
IT, Operations
Whitsett, NC, USA
Why Work at Lenovo
Description and Requirements
Overview
The Facility Analyst role is responsible for assisting in the day-to-day operations of a building or facility to ensure it runs efficiently, safely, and effectively. This position provides administrative and operational support to facility management, helping coordinate maintenance activities, vendor services, and compliance with safety standards.
Key Responsibilities
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Operational Support
- Assist facility management in maintaining smooth building operations
- Monitor daily facility activities and report issues or concerns
- Support implementation of facility policies and procedures
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Maintenance Coordination
- Track and manage work orders for repairs and maintenance
- Schedule preventative and corrective maintenance tasks
- Follow up to ensure timely completion of service requests
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Vendor & Contractor Management
- Coordinate with external vendors and service providers
- Schedule service visits and verify completed work
- Maintain records of vendor contracts, performance, and compliance
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Administrative Duties
- Maintain documentation for facility operations, equipment, and services
- Prepare reports, logs, and status updates for management
- Handle general office and administrative tasks related to facilities
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Safety & Compliance
- Support adherence to safety regulations, building codes, and company policies
- Assist with safety inspections, audits, and incident reporting
- Help ensure emergency procedures and protocols are up to date
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Communication & Liaison
- Serve as the primary point of contact between staff, tenants, contractors, and facility management
- Respond to inquiries and service requests in a timely manner
- Facilitate clear communication across all stakeholders
Qualifications
- High school diploma or associate/bachelor’s degree (preferred in facilities management, business, or related field)
- Previous experience in facilities, operations, or administrative support preferred
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office or similar tools
- Basic knowledge of building systems and maintenance processes (preferred)
Core Skills
- Attention to detail
- Problem-solving
- Time management
- Customer service orientation
- Coordination and scheduling
Work Environment
This role typically operates three facilities. There will be daily on-site visits to inspect maintenance work or address operational issues. This position is intended to support 2nd Shift operations; candidates should be available and comfortable working a 2nd Shift schedule.