Senior Solutions Engineer, Infrastructure

Position Overview

The Senior Solutions Engineer, Infrastructure is a senior technical sales role within Lenovo’s Infrastructure Solutions Group (ISG), responsible for leading solution design and technical engagement throughout the sales lifecycle.

The role partners closely with Account Managers and cross-functional teams to translate customer business requirements into scalable, integrated infrastructure solutions across servers, storage, AI, and hybrid cloud environments. The position plays a critical role in driving solution revenue, shaping complex opportunities, and ensuring successful deal closure.

Key Responsibilities

Solution Architecture & Customer Engagement

• Lead technical discovery sessions to assess customer business and IT requirements
• Design and architect end-to-end infrastructure solutions, combining hardware, software, and services components.
• Act as the primary technical advisor and subject matter expert for ISG solutions
• Deliver customer presentations, workshops, demonstrations, and proof-of-concept engagements

Presales & Opportunity Management

• Support Account Managers in opportunity qualification, strategy, and execution
• Own technical responses to RFPs, bids, and complex solution proposals
• Develop compelling solution value propositions aligned to customer outcomes
• Engage stakeholders across technical and business functions to drive deal progression

Revenue Growth & Business Impact

• Drive solution revenue, gross profit, and pipeline growth within account managers assigned accounts
• Identify and pursue cross-selling and upselling opportunities across Lenovo portfolios
• Contribute to portfolio expansion, including AI, hybrid cloud, and edge solutions

Collaboration & One Lenovo Execution

• Work within virtual account teams internally, collaborating with specialists across ISG, services, and PC.
• Technical Advisor for distribution and partners
• Leverage internal and partner resources to deliver optimal customer solutions
• Drive cross-business unit synergy to maximize customer value and Lenovo competitiveness

Technical Leadership & Enablement

• Maintain deep expertise in data center infrastructure, hybrid cloud, and emerging technologies
• Act as a trusted advisor to customers at CIO/CTO level
• Support internal enablement and knowledge sharing across presales teams

Qualifications & Experience

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• Proven experience in presales, solution engineering, or technical consulting within IT infrastructure
• Demonstrated success in supporting complex enterprise sales cycles

Technical Expertise

• Strong knowledge of:
  • Data center infrastructure (servers, storage, networking)
  • Virtualization and hybrid cloud platforms (e.g., VMware, Nutanix, Microsoft Azure)
  • Emerging technologies such as AI, HPC, and container platforms
• Ability to design and articulate end-to-end infrastructure solutions

Business & Sales Acumen

• Strong solution-selling mindset with focus on customer business outcomes
• Experience with enterprise customers, RFP processes, and large-scale deals
• Ability to influence decision-makers and communicate value at executive level

Core Competencies

• Customer focus and consultative engagement
• Strong communication and presentation skills
• Collaboration across matrix organizations
• Strategic thinking and problem-solving
• Negotiation and stakeholder management

Key Performance Indicators (KPIs)

• ISG solution revenue and gross profit contribution
• Pipeline development and conversion rate
• Win rate in strategic and complex deals
• Customer satisfaction and technical credibility

Organizational Context

• Reports within the ISG Presales / Tech Sales organization
• Works closely with:
  • Client Managers (account ownership)
  • ISG specialists and solution architects
  • Services (SSG) and partner ecosystem
• Contributes to Lenovo’s One Lenovo strategy, ensuring integrated solution delivery across portfolios

Additional Information

• Role may require travel within assigned region
• Customer-facing position with regular executive-level interaction
• Expected to maintain continuous learning and certification in relevant technologies