IT Site Operations Engineer

Lenovo
Lenovo

IT, Operations

Bratislava, Slovakia · Bratislava Region, Slovakia

EUR 26k-38,060 / year

Posted on Jun 30, 2026

General Information

Req #
WD00101167
Career area:
Information Technology
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Thursday, June 25, 2026
Working time:
Full-time
Additional Locations:
* Slovakia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements


Join Lenovo’s Solutions & Services Group (SSG) as an IT Site Operations Engineer and support the stability and continuous improvement of IT services at our Bratislava site, with additional support across Europe. Reporting to the GEO Maintenance Service Director, you will act as a key IT partner - ensuring reliable operations, managing incidents, and supporting critical business applications within SLA.

This role goes beyond traditional infrastructure support, combining hands-on expertise with AI-driven operations, automation, and a proactive mindset to deliver resilient and intelligent IT services.


What you will do:
  • Keep critical IT managed infrastructure/applications running providing hands and feet support
  • Deliver support service within the IT Service Level Agreements to achieve IT and business KPIs
  • Drive, Support and coordinate IT related change requests, projects that impact the local/regional business (including infrastructure, DWS, applications and security)
  • Act as IT focal for the business; Ambassador for central IT teams and work with regional teams to improve IT internal operation and customer experience
  • Keep the IT system supporting network infrastructure maintained and documented
  • Report site IT systems security related risks and support remediation

What you will bring:

  • Strong team player — able to collaborate in both small local teams and wider global environments
  • Highly motivated with a strong customer-first mindset and ability to juggle multiple priorities
  • Very organized, detail-oriented, and focused on delivering quality service
  • Comfortable working under pressure and meeting tight deadlines
  • Analytical and persistent in troubleshooting, with a proactive approach to suggesting improvements
  • Critical thinker with a strategic mindset and hands-on problem-solving attitude
  • Quick learner, adaptable to new tools, technologies, and environments
  • 3–7+ years of experience in IT operations, infrastructure, or site support with solid technical foundations
What we offer:
  • Opportunities for career development & growth
  • Performance based rewards
  • Hybrid working model (homeoffice/office)
  • 3 sick days per year
  • Additional vacation days
  • 100% sick leave compensation up to 2 months per year
  • A broad selection of soft / hard skills trainings and individual mentoring
  • Employer contribution to the Third Pillar Pension System
  • Life & life events insurance, fully covered by company


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Slovakia
* Slovakia
PAY TRANSPARENCY
The anticipated initial gross base salary range for this position is €26000–38060 per year. This range applies to the primary job location Slovakia and is determined using objective, non-discriminatory and gender-neutral criteria, including skills and relevant experience. Final compensation will be based on relevant experience, skills, and business considerations.
Individuals may also be eligible for variable compensation (such as bonus or commission), depending on the role. The applicable variable pay model, eligibility, and target levels will be discussed during the recruitment process.
In addition to base salary and any applicable variable compensation, Lenovo provides statutory remuneration components required by local law, as well as Lenovo's comprehensive benefits package supporting employee well-being, development, and equal opportunities.
For roles open across multiple countries, local base salary ranges may vary based on market conditions, internal frameworks, and legal requirements. The relevant local range will be transparently communicated during the initial discussions.

AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.
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