Director, Tech Project Management
Administration
Morrisville, NC, USA
Why Work at Lenovo
Description and Requirements
Lenovo’s Cloud Service Provider (ISG, CSP) segment is looking for a Director-level Technical Program Manager to spearhead end-to-end program delivery for our Tier-1 strategic customers and global CSP accounts. You will own the entire product lifecycle—driving customer engagement, requirements alignment, product development, NPI and mass production readiness, and ultimate customer success.
Serving as a cross-functional anchor, you will work closely with development, manufacturing, quality, procurement, sales and our most critical customers. Your mission: drive seamless alignment, mitigate complex risks, and guarantee on-time, on-budget, and flawless program execution.
If you bring deep technical expertise in server, storage, or GPU program management, master the art of customer engagement, and thrive in a dynamic global environment, we want to hear from you.
Own Strategic Customer Program Leadership
- Manage full lifecycle delivery of flagship server, storage, and GPU programs for key CSP customers.
- Drive new business wins, program ramp, and on-time delivery to meet revenue, gross profit, and customer commitment targets.
- Lead regular customer alignment meetings, QBR governance, and strategic engagement to strengthen partnerships.
Lead End-to-End Program Execution
- Own project planning, milestone tracking, risk management, and cross-functional coordination across development, manufacturing, procurement, and sales.
- Drive design reviews, DFMEA/DFS validation, debug closure, and quality assurance to meet customer compliance and serviceability standards.
- Lead change control , schedule governance, issue resolution, and program status reporting.
Drive Team, Process & Operational Excellence
- Drive cross-functional teams to meet project milestones and customer requirements.
- Establish and optimize program governance, PMO processes, design review standards, and risk mitigation frameworks.
- Maintain project management systems for schedule, budget, bug tracking, and change control.
Ensure Quality, Cost & Customer Success
- Manage project budgets, cost control, expense tracking, and cost-saving initiatives.
- Drive NPI sample readiness, mass production (MP) readiness, Fu Pan reviews, and sustaining support.
- Ensure high customer QBR scores, eliminate critical DFS issues, and maintain strong customer satisfaction.
Basic Qualifications:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Mechanical Engineering, or related technical field.
- 8+ years of technical program management experience in compute, storage, GPU, or cloud hardware within data center/OEM/ODM industry.
- Direct experience managing Tier‑1 CSP or global OEM customer projects .
- Strong expertise in NPI, E2E hardware development, DFMEA, DFS, validation, and program governance.
- Excellent communication skills (verbal, written, presentation) with executive presence.
- Ability to manage complex programs, lead cross-functional global teams, and deliver under tight deadlines.
- Strong customer orientation, business acumen, problem-solving, and organizational skills.
- Proficiency in project management tools, Power BI, Excel, and PowerPoint.