Solutions & Services Representative (SSR) - Channel
Morrisville, NC, USA
USD 140k-190k / year
Why Work at Lenovo
Description and Requirements
Lenovo is seeking an experienced Solutions & Services Representative (SSR) to support our channel organization. In this partner-facing sales role, you will own and cultivate strategic relationships with channel partners throughout the entire sales lifecycle. You will serve as the primary Solutions & Services advocate, orchestrating internal resources and delivering an exceptional partner experience while driving profitable growth.
The ideal candidate is a consultative sales professional with a proven ability to identify opportunities, develop solution-based strategies, and close new business. You will collaborate closely with Hardware, Services, Software, Security, and third-party solution teams to deliver comprehensive technology solutions that meet customer business and IT objectives.
Key Responsibilities
Sales Leadership
- Own the Solutions & Services sales engagement throughout the entire partner sales cycle.
- Collaborate cross-functionally with Sales, Finance, Service Delivery, Customers, and Business Partners to deliver integrated solutions.
- Develop and execute strategic account and opportunity plans that drive revenue growth and exceed sales objectives.
- Build and maintain an accurate sales pipeline, forecast opportunities, and consistently achieve key performance metrics.
- Identify, qualify, and pursue new business opportunities while expanding existing partner relationships.
- Lead complex sales engagements involving multi-year services, Advanced Services, and recurring revenue opportunities.
Solution & Portfolio Expertise
- Demonstrate deep knowledge of LENOVO's end-to-end technology portfolio, including:
- Lenovo Services (Professional and Managed)
- Hardware
- Software
- Security Solutions
- Understand customer and/or channel partner business and IT challenges and position the most effective technology solutions.
- Present and articulate complex technology offerings, including:
- Device as a Service (DaaS)
- Infrastructure as a Service (IaaS)
- Digital Workplace Solutions
- Managed Services
- Serve as a trusted advisor to partners by providing strategic guidance and industry insights.
Minimum Qualifications
- Bachelor's degree or equivalent professional experience.
- Experience working with and/or in support of channel business partners.
- 3+ years of successful experience selling technology solutions and services.
- Experience selling multi-year managed services and IT solutions.
- Strong understanding of Digital Workplace Solutions and Device as a Service (DaaS).
- Proven success in consultative, partner-facing sales environments.
Preferred Qualifications
- Experience selling technology services, cloud, infrastructure, or managed solutions.
- Experience developing and expanding Master Service Agreements (MSAs) and Statements of Work (SOWs).
- Demonstrated success penetrating enterprise accounts and driving new business growth.
- Strong executive presence with exceptional communication, presentation, and negotiation skills.
- Ability to build trusted relationships with partners, customers, and internal stakeholders.
- Self-motivated, results-driven, and capable of managing multiple opportunities independently.
- Proactive approach to identifying and pursuing new business opportunities.
- Ability to thrive in a fast-paced, highly collaborative, and competitive sales environment.
- Willingness to travel as business needs require.