Sales Support Representative

Lenovo
Lenovo

Sales & Business Development, Customer Service

Monterrey, Nuevo Leon, Mexico

Posted on Jul 28, 2026

General Information

Req #
WD00103230
Career area:
Sales Support
Country/Region:
Mexico
State:
Nuevo León
City:
Monterrey
Date:
Monday, July 27, 2026
Working time:
Full-time
Additional Locations:
* Mexico - Nuevo León - Monterrey
* Mexico - Nuevo León - Monterrey

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Responsibilities:

  • Support assigned sales representatives in the growth and overall management of assigned territory
  • Support presales activities and respond to post sales questions
  • E2E ownership and troubleshooting assistance of any back-end operational matter raised by sales team
  • Collaborate with cross functional teams to improve customer experience within assigned territory
  • Verify credit limits through Accounts Receivable and support resolution of overdue invoices and credit issues
  • Accurately process customer transactions (quotes and sales orders)
  • Identify and implement process improvements to increase the team efficiency and effectiveness.
  • Help develop top quality procedures and control check points to proactively find errors and gaps.
  • Requirements:
  • Bachelors Degree (in process/finalized)
  • 2+ years of experience in similar companies/position is preferred
  • Advanced English level, written and oral (exclusive)
  • Intermediate to advanced Microsoft Excel and PowerPoint skills
  • Positive attitude and ability to collaborate in an energetic environment building strong relationships
  • Ability to work under pressure, meet deadlines with minimal guidance and deal with ambiguity
  • Strong organizational, planning and problem-solving skills
  • Self-driven, proactive working and goal oriented
  • Ability to stay organized and work independently to research for solutions

Additional Locations:
* Mexico - Nuevo León - Monterrey
* Mexico - Nuevo León - Monterrey
* Mexico
* Mexico - Nuevo León
* Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey