GSC Customer Fulfilment Specialist

Lenovo
Lenovo

Customer Service

Bratislava, Slovakia · Bratislava Region, Slovakia

EUR 22,700-33,220 / year

Posted on Aug 18, 2026

General Information

Req #
WD00104219
Career area:
Supply Chain
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Monday, August 17, 2026
Working time:
Full-time
Additional Locations:
* Slovakia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

This role serves as the primary Global Supply Chain representative for assigned Markets and Customers, ensuring alignment between customer requirements and end-to-end supply chain execution. The successful candidate will coordinate cross-functional activities across Demand Planning, Procurement, Manufacturing, Logistics, Engineering, Development, and Sales to deliver operational excellence and customer satisfaction. The position requires strong stakeholder management, proactive problem-solving, and the ability to manage complex supply and order fulfillment challenges in a dynamic global environment. Regular interaction with international teams and customers is expected.

Key Responsibilities
  • Act as the primary point of contact representing Global Supply Chain for assigned Markets and Customers.
  • Translate customer and market requirements into actionable plans and coordinate execution across key supply chain functions.
  • Partner with Demand Planning, Procurement, Manufacturing, Logistics, Engineering, Development, and Sales teams to ensure seamless operational delivery.
  • Provide operational support to manufacturing sites by resolving supply constraints, prioritization challenges, and execution issues.
  • Own and manage critical customer order backlogs, driving timely resolution and maintaining clear communication with stakeholders.
  • Lead cross-functional issue resolution activities, coordinating between Supply Chain and Sales organizations to address customer and operational challenges.
  • Support future customer projects through proactive planning, material readiness reviews, and supply alignment activities.
  • Drive order quality improvements through root cause analysis, corrective actions, continuous improvement initiatives, and support quarter-end close activities.
Position Requirements
  • Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, Operations Management, or a related field.
  • 5+ years of experience in supply chain operations, customer operations, order management, planning, or a related function.
  • Proven experience working across Demand Planning, Procurement, Manufacturing, Logistics, and Sales in a global business environment.
  • Strong knowledge of order fulfillment processes, backlog management, supply planning, and issue resolution methodologies.
  • Experience supporting customer projects, material readiness planning, and production execution activities.
  • Fluent English language skills, both written and verbal; additional European language skills are considered an advantage.
  • Advanced analytical, problem-solving, and stakeholder management skills with the ability to influence cross-functional teams.
  • Strong customer focus, organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
What Lenovo Can Offer You
  • Opportunities for career development & growth
  • Performance based rewards
  • Hybrid working model (homeoffice/office)
  • Up to 3 paid Personal Days annually
  • Additional vacation days
  • 100% sick leave compensation up to 2 months per year
  • A broad selection of soft / hard skills trainings and individual mentoring
  • Employer contribution to the Third Pillar Pension System
  • Life & life events insurance, fully covered by company
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Slovakia
* Slovakia
PAY TRANSPARENCY
The anticipated initial gross base salary range for this position is €22700–33220 per year. This range applies to the primary job location Slovakia and is determined using objective, non-discriminatory and gender-neutral criteria, including skills and relevant experience. Final compensation will be based on relevant experience, skills, and business considerations.
Individuals may also be eligible for variable compensation (such as bonus or commission), depending on the role. The applicable variable pay model, eligibility, and target levels will be discussed during the recruitment process.
In addition to base salary and any applicable variable compensation, Lenovo provides statutory remuneration components required by local law, as well as Lenovo's comprehensive benefits package supporting employee well-being, development, and equal opportunities.
For roles open across multiple countries, local base salary ranges may vary based on market conditions, internal frameworks, and legal requirements. The relevant local range will be transparently communicated during the initial discussions.

AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.
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