ISG Services Sales Support Representative

Lenovo
Lenovo

Sales & Business Development, Customer Service

Bratislava, Slovakia · Bratislava Region, Slovakia

EUR 1,416-2,071 / month

Posted on Aug 25, 2026

General Information

Req #
WD00102313
Career area:
Sales Support
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Tuesday, August 25, 2026
Working time:
Full-time
Additional Locations:
* Slovakia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

We are currently recruiting a Sales Support Representative, who will play a key role in supporting our sales teams across Europe and META and optimizing our services sales processes, The candidate will be responsible for understanding the end-to-end systems used to create and manage the maintenance contracts and support day-to-day activity in those systems.

The Sales Support & Claims team is crucial for Lenovo to help our business grow, speed up the contract process, and increase customer satisfaction. This is a great opportunity for you to become a part of a great team in a fast-growing business, which will bring you many opportunities to develop your career, use your potential, influence the processes set up, communicate in foreign languages daily, and get a sense of Lenovo's business.

We are looking for proactive people who do not like a routine at work. The team supports the Europe and META region.

Interactions: The team will interact with Sales teams (40%), internal customers (e.g. Pricing, Order Management, Marketing, Project Managers, and Developers – 20%), and external customers / Lenovo Business Partners (40%) This position is dedicated to meeting the expectations of internal and external customers.

Responsibilities include:

  • Contract Creation

  • Validation of terms and conditions

  • Contract Maintenance

  • Contract Renewals

  • Contract Registration

  • Proposal and Price Quotes Creation

  • Solution Design / Configuration

  • SOW Preparation

  • Audit-ready documentation creation and storage maintenance

  • Analyzing and solving financial claims

  • Improving systems and processes

What you'll bring:

  • 1+ year of contract administration/ customer support/ back office support experience is preferable

  • The position is suitable for fresh graduates

  • Business level English skills both written and verbal (another foreign language is an advantage such as: German, French, Italian or Spanish)

  • Reporting and analysis skills are beneficial

  • Customer Satisfaction and Customer Escalation Management

  • Strong ability to gather, analyze, monitor, and document data

What Lenovo can offer you:

  • Opportunities for career development & growth
  • Performance-based rewards
  • Flexible working environment (combination of working from home/office)
  • 3 Personal days per year
  • Additional vacation days
  • A broad selection of soft / hard skills trainings and individual mentoring
The anticipated initial gross base monthly salary range for this position is 1416 - 2071 EUR, depending on experience + variable part 12% of your annual earnings
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Slovakia
* Slovakia
PAY TRANSPARENCY
The anticipated initial gross base salary range for this position is €17000–24860 per year. This range applies to the primary job location Slovakia and is determined using objective, non-discriminatory and gender-neutral criteria, including skills and relevant experience. Final compensation will be based on relevant experience, skills, and business considerations.
Individuals may also be eligible for variable compensation (such as bonus or commission), depending on the role. The applicable variable pay model, eligibility, and target levels will be discussed during the recruitment process.
In addition to base salary and any applicable variable compensation, Lenovo provides statutory remuneration components required by local law, as well as Lenovo's comprehensive benefits package supporting employee well-being, development, and equal opportunities.
For roles open across multiple countries, local base salary ranges may vary based on market conditions, internal frameworks, and legal requirements. The relevant local range will be transparently communicated during the initial discussions.

AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.
See more open positions at Lenovo