Channel Solution Architect, Infrastructure Solutions Group (ISG) – Eastern Canada

About Lenovo

Lenovo is a global technology powerhouse driven by innovation and powered by exceptional people. From personal computers and tablets to smartphones, data center infrastructure, and AI-enabled solutions, we create technology that empowers individuals and organizations worldwide.

At Lenovo, collaboration, innovation, and customer success are at the heart of everything we do. We foster a dynamic and inclusive environment where talented professionals can grow their careers while helping shape the future of technology. Join us as we advance the next generation of infrastructure and data center solutions.

Position Overview

Lenovo's Infrastructure Solutions Group (ISG) is seeking a Channel Solution Architect to join our channel field sales team. In this highly visible pre-sales role, you will serve as a trusted technical advisor, helping drive growth across Lenovo's data center portfolio through strategic channel partnerships and customer engagement.

As a Sales Engineer, you will work closely with channel partners, customers, alliance vendors, and Lenovo sales teams to architect innovative infrastructure solutions that address complex business challenges. You will help customers transform their data centers while supporting revenue growth and delivering exceptional customer experiences.

Key Responsibilities

Customer & Partner Engagement

• Build and maintain trusted advisor relationships with technical stakeholders, decision-makers, and executive leadership teams.
• Collaborate with channel partners to develop and present compelling technical solutions that address customer business objectives.
• Deliver technical presentations, workshops, demonstrations, and executive briefings to diverse audiences.
• Represent Lenovo at industry events, trade shows, exhibitions, and customer seminars.

Solution Architecture & Technical Leadership

• Design and architect end-to-end data center solutions leveraging Lenovo infrastructure technologies and strategic partnerships.
• Translate customer requirements into scalable, future-ready solutions that align with business and technical goals.
• Support technical responses for RFPs, RFQs, and proposal requests.
• Develop solution configurations, validate interoperability, and troubleshoot technical challenges throughout the sales cycle.
• Lead Proof of Concept (POC) and Proof of Technology (POT) engagements to demonstrate solution value and feasibility.

Sales Enablement & Business Growth

• Partner with Channel Account Managers to develop technical account plans and growth strategies.
• Support revenue and booking objectives through technical leadership and opportunity advancement.
• Collaborate with Lenovo sales teams, distributors, and alliance partners to identify and pursue new business opportunities.
• Stay informed on emerging technologies and market trends to enhance customer engagement and solution effectiveness.

Customer Success

• Ensure successful solution deployment and adoption following purchase.
• Provide technical guidance during complex post-sales situations to deliver an exceptional customer experience.
• Advocate for customer success while strengthening long-term business relationships.

What You'll Bring

Technical Expertise

You have the ability to understand customer challenges and transform them into innovative infrastructure solutions while articulating Lenovo's vision across a wide range of data center technologies, including:

• Hyperconverged Infrastructure (HCI)
• Hybrid Cloud
• AI and Edge Computing
• Big Data Analytics
• High Performance Computing (HPC)
• Virtual Desktop Infrastructure (VDI)
• Backup & Recovery
• Data Management
• IoT Solutions
• Virtualization Technologies

You are also familiar with Lenovo's portfolio, including:

• ThinkAgile HX (Nutanix)
• ThinkAgile VX (VMware vSAN)
• ThinkAgile MX (Microsoft Azure Stack HCI)
• ThinkAgile FX Platforms
• Lenovo TruScale / OnDemand Solutions

Additionally, you possess experience working with strategic technology partners such as:

• VMware
• Microsoft
• Red Hat
• Veeam
• NetApp
• Nutanix
• Azure

Basic Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or equivalent experience.
• 5+ years of experience in a Sales Engineer, Solutions Architect, or similar pre-sales technical role.
• Proven success supporting and winning enterprise server, storage, networking, and data center infrastructure opportunities.
• Residence in Eastern Canada and willingness to travel up to 60% throughout Canada and the United States.

Preferred Qualifications

• Strong consultative selling skills with excellent listening, communication, and presentation abilities.
• Ability to influence both technical and executive audiences.
• Self-starter who thrives in a collaborative, fast-paced environment.
• Experience with virtualization, cloud infrastructure, software-defined solutions, storage, systems management, business continuity, and data center operations.
• Hands-on experience with VMware, Nutanix, Linux, Hyper-V, Windows Server, and x86 server environments.
• Knowledge of OpenStack, SAP, SQL, Azure, NetApp, and HPC ecosystems.
• Experience with Lenovo or IBM x86 infrastructure solutions is a plus.
• Strong troubleshooting and solution validation skills.
• Ability to manage multiple priorities while effectively supporting sales teams and customer initiatives.

Why Lenovo?

At Lenovo, you'll have the opportunity to work with cutting-edge technologies, collaborate with industry-leading experts, and help customers solve their most complex infrastructure challenges. We offer an inclusive culture, meaningful career growth opportunities, and the chance to make a real impact in one of the world's leading technology companies.

Equal Opportunity Employer:

Lenovo is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Key improvements made:

• More concise and modern employer branding.
• Stronger focus on business impact and customer value.
• Reduced repetitive language.
• Organized responsibilities into clear categories.
• Updated terminology (for example, "trusted advisor," "business outcomes," and "future-ready solutions").
• More appealing to senior Solutions Architects while remaining inclusive and candidate-friendly.