Inside Sales Support Representative - CAP

Lenovo
Lenovo

Sales & Business Development, Customer Service

Petaling Jaya, Selangor, Malaysia

Posted on Sep 4, 2026

General Information

Req #
WD00104890
Career area:
Sales Support
Country/Region:
Malaysia
State:
Selangor
City:
Petaling Jaya
Date:
Friday, September 4, 2026
Working time:
Full-time
Additional Locations:
* Malaysia - Selangor - Petaling Jaya

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Description
  • Supports quotation/pricing request and managing priorities with multiple stakeholders in Thailand for IT environment/products.
  • Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
  • Develops and maintains internal support processes for Thai sellers and their business partners, including OVP reporting and custom builds
  • As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
  • Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
  • Provides content for enablement related to processes and partner operations
  • Builds peer support and strong internal-company relationships with other key employees in Thailand
  • Participate in group activity to develop and drive for process enhancement
  • May operate on a multi-country basis.
Job Requirement:
  • Minimum Bachelor's Degree or equivalent professional qualification on any field.
  • Minimum 3 years of experience in Customer Service, Customer Support, Sales Support, Technical Support, Order Management, or a related customer-facing role.
  • Fluent in Thai (read, write, and speak) to support Thailand-based customers, partners, and stakeholders.
  • Good English communication skills for internal collaboration.
  • Experience handling customer inquiries, stakeholder communication, and email-based support.
  • Basic proficiency in Microsoft Office 365 is an advantage.

Additional Locations:
* Malaysia - Selangor - Petaling Jaya
* Malaysia
* Malaysia - Selangor
* Malaysia - Selangor - Petaling Jaya
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