Role Overview
In this role, you will join Lenovo’s Customer Quality Engineering team and help transform complex technical information into engaging, easy-to-understand content for Lenovo employees and customers. You will work alongside engineers who solve challenging customer quality issues and work with new and unreleased hardware, giving you hands-on exposure to some of Lenovo’s latest technologies. This role is ideal for a creative, technology-focused student interested in combining content creation, visual communication, and emerging technology while collaborating with a global team.

What You’ll Do

• Technical Content Creation: Develop quality-related videos, visual materials, presentations, promotional content, and technical updates for Lenovo employees and customers.
• Video & Media Production: Support the planning, recording, editing, and production of instructional and promotional video content.
• Technical Communication: Partner with Customer Quality engineers to translate complex technical information into clear, engaging, and easy-to-understand content.
• Emerging Technology Content: Gain hands-on exposure to new and unreleased Lenovo hardware while developing content around technology, products, and quality-related topics.
• Content Strategy: Help develop a sustainable content creation strategy, including repeatable processes, templates, standards, and best practices.
• Global Collaboration: Work with team members and stakeholders across Lenovo’s global organization to gather information, coordinate projects, and support communication initiatives.
• Creative Improvement: Explore new tools, formats, and approaches that improve the quality, consistency, and effectiveness of technical content.

What You’ll Learn

• How Customer Quality Engineering teams identify, solve, and communicate complex product and technical issues.
• How to translate engineering concepts and technical information into effective content for different audiences.
• How video, digital media, and visual communication are used within a global technology organization.
• How to create professional technical and promotional content using Adobe Creative Suite and other content creation tools.
• How emerging and unreleased technologies are evaluated and supported from a customer quality perspective.
• How to collaborate with engineers, business professionals, and global stakeholders on cross-functional projects.
• How to develop scalable content strategies and processes that support long-term communication needs.

Basic Requirements

• Currently pursuing a BA or BS degree and entering sophomore year or higher.
• Proficiency with Adobe Creative Suite and/or other content creation tools.
• Proficiency with Microsoft PowerPoint and Excel.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple assignments and deadlines.
• Self-motivated with the ability to take ownership of assigned projects.

Preferred Skills & Abilities

• Strong interest in technology, engineering, hardware, and emerging technologies.
• Experience creating or editing videos, graphics, presentations, digital media, or other professional content.
• Ability to communicate technical concepts in a clear and engaging way for technical and non-technical audiences.
• Creative mindset with an interest in visual storytelling and technical communication.
• Ability to collaborate effectively with technical and non-technical stakeholders.
• Curiosity and willingness to learn about new technologies, products, and engineering concepts.