General Information
Req #
WD00106595
Career area:
Services
Country/Region:
Hong Kong
City:
Hong Kong
Date:
Wednesday, October 7, 2026
Working time:
Full-time
Additional Locations:
* Hong Kong
System Support Engineer
Customer Service · Full-time
Hong Kong
Posted on Oct 7, 2026
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Key Duties:
Operations – Administer and troubleshoot Cisco switches/routers and firewalls; daily backup monitoring, capacity planning, and preventive maintenance.
Incident & Change Management – Act as escalation point for network incidents; root cause analysis; backup/restore operations (NetBackup).
Security & Compliance – Execute patching, certificate renewals, vulnerability remediation; participate in annual DR and Site Failover drills.
Vendor & Asset Management – Vendor escalation and SLA monitoring; maintain asset/configuration records; support audits and procurement.
Documentation – Maintain network diagrams and procedures; conduct knowledge-sharing and handover sessions.
Additional Locations:
* Hong Kong
* Hong Kong