The Chief of Staff is a strategic partner, business builder, and force multiplier to the VP & GM - Hybrid Cloud & AI Solutions within Lenovo's Solutions and Services Group (SSG) . Working across Offering, Sales, Presales/FDE, Engineering, Delivery, Finance, HR, and enterprise teams, this leader connects customer opportunity, business strategy, and execution. This is not an administrative or traditional PMO role.
Key Responsibilities:
Accelerate Strategy and Growth:
- Translate strategy into focused priorities, investment choices, clear decisions, and measurable commercial outcomes.
- Pressure-test opportunities for customer value, economics, feasibility, differentiation, and scalability.
- Help move emerging AI and cloud capabilities from proof of value to deployment, commercialization, and repeatable growth.
Build an Operating Model That Scales:
- Connect Offering, Sales, Presales/FDE, Engineering, and Delivery; clarify ownership, decision rights, handoffs, and dependencies.
- Simplify foundational operations while enabling Frontier experimentation, customer co-creation, and new business building.
- Balance hypergrowth with functional excellence, delivery readiness, and disciplined execution.
Drive Decisions and Follow-Through:
- Run a lean, decision-oriented business rhythm with clear KPIs, milestones, risks, owners, and commitments.
- Turn complex information into concise recommendations and actionable trade-offs; act with sound judgment even when data is incomplete.
- Anticipate obstacles, remove friction, and drive strategic commitments to closure.
Lead and Influence:
- Own a focused portfolio of high-impact, confidential, or ambiguous initiatives on behalf of the VP.
- Advise the VP candidly, build trust quickly, and align leaders across functions and geographies without relying on positional authority.
Measures of Success:
- Faster decisions and stronger follow-through on the highest-value priorities.
- More customer opportunities and proofs converted into scalable, commercially viable solutions.
- Clearer ownership, simpler operations, and improved cross-functional execution.
- Sustained functional excellence while the business grows at speed.
Basic Qualifications:
- 10+ years in strategy, business operations, transformation, consulting, general management, offerings, or business building.
- Bachelor’s degree or equivalent experience.
Preferred Qualifications:
- Proven success leading complex cross-functional initiatives; strong commercial, financial, executive communication, and influencing skills.
- Experience in AI, cloud, enterprise technology, or services preferred; proven intrapreneurial business/capability building strongly preferred (entrepreneurial experience also valued).
Leadership Attributes for Success:
- Strategic acumen with operational rigor; a business-owner mindset.
- Exceptional prioritization and follow-through; thrives in ambiguity and navigates chaos to get the job done.
- Builds trust fast; data-driven but not limited by incomplete information.
- Loves a challenge; proven intrapreneur (ideally) or entrepreneur.
- Drives hypergrowth and functional excellence together.
Role Boundaries:
Functional leaders remain accountable for their results. The Chief of Staff owns integration, decision quality, operating cadence, strategic follow-through, and selected critical initiatives—not routine executive administration or a shadow PMO.
