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Merchandise Assistant



New York, NY, USA
Posted on Tuesday, June 11, 2024
Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Merchandise Assistant provides entry-level merchant support for various buying office teams. This position serves as a developmental opportunity in preparation for a career advancement as an Assistant Buyer. The role encompasses operational support for Digital, Buying, and creative teams, involving leadership in photography planning and execution, as well as purchase order creation. Strong operational acumen and an understanding of Site merchandising are essential for success in this position. The role specifically involves supporting website product display activities. Fundamental requirements include the ability to collaborate, take ownership of one's business, and achieve results.

What You Will Do

  • Generate AdHoc reports using Excel to fulfill supervisor's data entry needs for purchase orders, POS, price changes, and daily sales information.
  • Assist the Assistant Buyer in maintaining the purchase order logbook.
  • Take ownership of the purchase order creation process by collaborating with vendors and the buying team, ensuring continuous item maintenance.
  • Track merchandise logistics and independently troubleshoot shipping problems.
  • Compile and distribute reports for the buying team and vendor partners.
  • Maintain the vendor database, contact list, and related department records.
  • Manage incoming and outgoing vendor communications promptly.
  • Handle all aspects of sample management, including receiving samples, accurately recording sample movements in the loan room, and delivering samples to internal locations.
  • Utilize the Stella dashboard to manage merchandise workflow and address issues (e.g., On Hand Not Live (OHNL), Issue Tracking System (ITS) Report).
  • Prepare samples and product photography leadsheets for delivery to the Creative Production team.
  • Perform product attribution in Facet.
  • Participate in "product turn-in" meetings with Creative Production to finalize detailed product photography plans.
  • Support the Buying team in reviewing and validating images for display on digital platforms.
  • Cultivate strong relationships with vendor partners and maintain accurate vendor contact information.
  • Drive continuous process improvement by identifying and resolving challenges and opportunities in photography planning, both internally and with external partners.

Skills You Will Need

Operational Acumen: Proficiency in executing operational processes related to purchase order creation, logistics tracking, and troubleshooting shipping issues.

Collaboration: Strong collaborative skills for effective teamwork with vendors, the buying team, and various internal departments.

Ownership and Accountability: Proactive approach to taking ownership of tasks and processes, especially in managing the purchase order creation process.

Results-Driven Approach: Ability to achieve tangible results, meet deadlines, and actively contribute to continuous process improvement.

Communication Skills: Clear and proactive communication approach to collaborate across functional lines and organizational levels.

Who You Are

  • Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
  • Candidates with a high school diploma or equivalent are encouraged to apply.
  • Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
  • Ability to work a flexible schedule based on department and company needs.

What We Can Offer You

  • An inclusive, challenging, and refreshingly fun work environment
  • Competitive pay and benefits rooted in principles of equity
  • Performance incentives and annual merit review
  • Merchandise discounts
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance
  • Retirement Savings Plan with 401k match opportunity
  • Employee Assistance Program (mental health counseling and legal/financial advice)
  • Resources for continuous learning, career growth, and leadership development
  • 8 paid holidays
  • Paid Time Off (first year prorated depending on start date)
  • Tuition reimbursement program
  • Guild education benefit funds 100% of tuition, books, and fees in designated programs
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
  • Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!


This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.