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Retail Cosmetics Sales Associate - Benefit Esthetician, Queens Center - Full Time



Sales & Business Development
United States
Posted on Tuesday, June 11, 2024
Are you ready to bring your amazing self to work?

At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Summary

As an Esthetician Brow and Skin Care Specialist, you will bring passion for skincare, beauty and help your clients to achieve their skincare and beauty goals. You will develop and maintain a loyal client base and drive sales through outstanding customer service and experiences.

What We Can Offer You

  • An inclusive, challenging, and refreshingly fun work environment
  • Empowerment to perform impactful work with tangible results
  • Competitive pay and benefits rooted in principles of equity
  • Coverage across medical, dental, vision, and retirement
  • Employee Assistance Program (mental health and financial literacy resources)
  • Merchandise discounts
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities

What You Will Do

  • Build customer relationships through in-person, virtual or phone skincare consultations to assess their skin concerns, needs, and goals
  • Educate customers on the benefits of various skincare ingredients and techniques
  • Develop customized skincare routines tailored to customers individual needs and preferences that will drive sales
  • Demonstrate proper skincare from approved and trained services and provide hands-on guidance to clients
  • Assist customers in booking appointments for brow and skin services; call clients for events, appointments, and the arrival of new merchandise; and work as part of a team to meet individual, department, and store objectives
  • Ensure the customer understands and signs the service release form
  • Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy’s Loyalty Program
  • Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned
  • Stay current on brand related product knowledge and beauty trends
  • Meet regularly with your supervisor to discuss your performance, goals, and actions
  • Maintain a clean, safe, and inviting environment in alignment with our company provided standards & guidelines; maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations
  • Maintain all hygiene and sanitation standards for all Brow Bar areas and elements
  • Regular, dependable attendance & punctuality

Who You Are

  • Have a current Esthetician License (Required); maintain and display a valid state-issued esthetician, cosmetologist, or waxing license. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement
  • Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations
  • 1-2 years’ experience working as an Esthetician or Beauty Advisor in a spa, salon, or skincare clinic
  • Strong sales and customer service experience
  • Comfortable with contact with clients/ customers to provide consultations and treatment
  • Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Self-starter, works well independently as well as part of a team
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

  • Position requires continuous bending of neck, arms, torso, and legs
  • Position requires prolonged periods of standing/walking around store or department
  • Ability to work in a fragrance-filled environment
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.