Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

As a Senior Business Insights Analyst, you’ll harness the power of data and analytical methods to tell a compelling story that turns insight into action for your stakeholders. You will work within an agile cross-functional data team to build strong stakeholder relationships, understand business needs, design comprehensive insight solutions, deploying BI products that will drive strategic decision making and measurement of results.

What You Will Do

• Work with pod leaders to understand business needs, prioritize roadmaps, and communicate directly with Stakeholders to confirm requirements.
• Responsible for BI solutions of diverse scope and demonstrates excellent judgement in selecting the correct methodology and datasets for obtaining solutions.
• Collaborates with Data Engineers to work on data collection/aggregation, storage, and retrieval processes.
• Execute projects with analytical best practices, linking data sources with quality and reliability.
• Utilizes interactive visualization tools to turn data into insights that tell a compelling story with a strong eye for user experience.
• Participate in validation/ QA tests and peer review processes to ensure integrity of the data displayed on reports.
• Provides post-implementation support, including supporting the resolution of defects and actual “in-field” use of ad hoc reports.
• Provide Power BI training or guidance as needed to stakeholders.
• Manage Power BI Administration activities including capacity, data connections, User/Group access provisioning, etc.
• Drive continuous improvement efforts in enhancing performance and providing increased functionality, including developing processes for automation.
• Update and maintain existing reports and dashboards.
• Assist in scoping incoming Ad-Hoc requests.

Skills You Will Need

• Business Acumen: Possesses good working knowledge of retail business operations. Operates with a curious mindset to learn more about the specific objectives of their client groups. Asks great questions.
• Analytical Skills: The ability to dissect complex data sets, identify patterns, and draw meaningful insights.
• Problem-Solving Skills: Uses root cause analysis to resolve issues within data sets and propose innovative solutions.
• Technical Analytics: Proficiency in BI tools (Power BI, Tableau, etc.) and SQL for querying databases. Possesses a working knowledge of data pipelines and knows when to partner with Data Governance & Data Engineering.
• Stakeholder Relationships: Collaborates with stakeholders and can clearly explain complex data and technical information in easily understood formats.
• Teamwork: Experienced with successful cross-functional collaboration and a trusted mentor to junior colleagues.

Who You Are

• 3+ years of work experience analyzing data and building comprehensive dashboards in an enterprise setting.
• Strong time management skills to handle multiple tasks and meet deadlines.
• Excellent verbal and written communication skills to convey complex information clearly and effectively to various stakeholders.
• Passionate about building great BI products and solving customer and business problems.
• Ability to adapt to changing business environments and requirements
• You want to have more direct involvement with Stakeholders and collaborate across teams to build winning solutions.
• Possesses high levels of ownership, innovation, and simplification with a strong bias for action.
• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment.
• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program (mental health counseling and legal/financial advice).
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays.
• Paid Time Off (first year prorated depending on start date).
• Tuition reimbursement program.
• Guild education benefit funds 100% of tuition, books, and fees in designated programs.
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.
• Empowerment and autonomy to perform impactful work with tangible results.

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.