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Consultant, Advisors Client Services, Marketing

Mastercard

Mastercard

Marketing & Communications, Customer Service
San José Province, Costa Rica
Posted on Jul 18, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Consultant, Advisors Client Services, Marketing

Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.

Roles and Responsibilities
Client Impact
• Deliver exceptional digital marketing initiatives guided by data analytics, ensuring measurable business impact
• Supporting client projects, collaborating to conceptualize and execute impactful campaigns
• End-to-end execution of Marketing Services projects focusing on financial performance and impact
• Implement data-driven digital marketing solutions, including campaigns, marketing automation, and lifecycle management initiatives
• Ensure operational project execution within agreed milestones and budget
• Manage creative development and media planning, meeting high-quality standards aligned with client needs
• Assess, recommend and improve the performance of client’s marketing activities by using data insights and data visualization tools
Team Collaboration & Culture
• Collaborate with internal and external marketing partners to support business growth

Qualifications
• Hands-on Experience: experience in integrated marketing, with a strong focus on digital marketing planning and data-driven implementation
• Client Management: interest in supporting client facing work and leading digital marketing solutions
• Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
• Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
• Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects
• Innovation: Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives
• Education: Relevant marketing degree or equivalent experience needed
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by
making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships
and passion, our innovations and solutions help individuals, financial institutions, governments, and
businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and
everything we do inside and outside of our company. We cultivate a culture of inclusion for all
employees that respects their individual strengths, views, and experiences. We believe that our
differences enable us to be a better team – one that makes better decisions, drives innovation, and
delivers better business results.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.