Managing Consultant, Advisors Client Services, Strategy & Transformation
Mastercard
Customer Service
Makati, Metro Manila, Philippines
Posted on Sep 27, 2024
Job Title:
Managing Consultant, Advisors Client Services, Strategy & TransformationOverview:
Managing Consultant, Advisors – Strategy & TransformationAdvisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.
Roles and Responsibilities
Client Impact
Lead client engagements across a range of industries and problem statements
Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
Basic qualifications
Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
Experience managing key client relationships
Knowledge of business KPIs, financials, and organizational leadership
Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
Experience generating new knowledge or creating innovative solutions for a firm
Relevant industry expertise
MBA or master’s degree with relevant specialization (not required)
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.