Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager Business Development - Retail & Commerce, Services (German speaking)

All About Us

Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Data & Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.


All About The Role

The Mastercard Manager Business Development - Retail & Commerce, Services is an active team member who drives business development and sales for the Retail & Commerce segment in the Swiss market. She or he acts as the key point of contact for Clients and internal stakeholders (e.g. Country Manager, Account Managers, Marketing, Specialist Sales teams) to drive the Advisors business and Market development activities in this segment


Key responsibilities include:

• Identify and develop new sales opportunities with Merchants across different target verticals, such as Retail, Insurance, Pharma, Hospitality, Travel, Luxury or other
• Engage in Sales and Market Development activities, such as attending relevant conferences, key Industry events and business forums on behalf of Mastercard
• Build and maintain fruitful relationships with new and existing customers from mid to senior level management
• Leverage deep knowledge of all the Mastercard capabilities and how they fit together to create customized and relevant solutions for clients solving for their needs
• Understand client and market challenges and develop clear problem statements to address
• Create well-structured and persuasive proposals for Clients
• Work closely with Division Lead, Country Manager and local leadership to drive the Mastercard agenda in the target segments
• Support in the continuous development of the local Retail & Commerce Business Development strategy in alignment with regional and global priorities, pro-actively identify and drive new opportunities to enhance go-to-market
• Align efforts for sales success, including managing external and internal obstacles, as well as ensuring leadership alignment and building support
• Play key role in capturing of knowledge and development of intellectual capital
• Actively participate in recruiting, training and local office initiatives


Education Required:

• Top rated undergraduate degree required
• MBA or relevant post graduate degree desirable


All About You:

• At least 5 years of Sales and Business Development experience (e.g. Services, SaaS, Consulting) with a strong track record
• Experience working with one or more of the target verticals (e.g. Retail, Insurance, Pharma, Hospitality, Travel, Luxury) desirable
• Excellent verbal and written communication skills in German and English, ability to communicate on executive level
• Excellent analytical skills
• Ability to work as part of a team, as well as driving opportunities independently
• Strong internal/external stakeholder management skills
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
• High Attention to detail

Languages: German (native) and strong English skills required. Additional languages skills (French, Italian) desirable

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.