Job Title:

Director, Product Management

Overview:

Role
• Leads the development and management of platform capabilities for Mastercard Network products.
• Managing the product lifecycle including product design, creation of business and functional requirements, documentation, training, project management, and on-going product development
• Define the necessary capabilities, prioritize delivery and write business requirements in order to expand the Mastercard Switching Platform.
• Work closely with a cross-functional team to lead product development efforts that cross between agile workflow, identify synergies, propose the most efficient solutions, and resolve issues in a timely and cost effective manner.
• Interface with technical developers to translate product requirements into technical specifications, ensuring mutual understanding and reducing time to market
• Capture product capabilities and translate into customer facing implementation guides
• Gather statistics and provide reporting on system function for management review
• Educate Product Management, Regional Product Sales, Product Delivery and Account Management teams on features and technical aspects of Mastercard Send processing and on-behalf-of platforms
• Drive technology standardization within New Switching Platform

All About You

• Extensive product management and development experience in the global payment industry with preferred knowledge and background in switching solution
• Established business technical expertise in the development of integrated product solutions spanning multiple product categories
• Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude
• Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
• Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
• Knowledge and experience with agile methodology for product development
• Superior oral and written communication, problem solving, product documentation, and product development skills
• In-depth knowledge of Mastercard authorization, clearing and settlement systems and processes preferred
• Strong business acumen coupled with a customer focus and analytical skills
• Ability to interact effectively at all levels and team with internal and external business partners