Job Title:

Director, Software Engineer

Overview:

Mastercard is recruiting a Director, Software Engineering to lead software engineering teams that will develop the next evolution of its external and internal customer-facing web platform, Mastercard Connect. Connect is our primary authenticated channel for customer interactions, with thousands of users across nearly 200 countries, representing numerous lines of business, and enabling billions in annual revenue.

This leader will be challenged with advancing the Connect experience for both our customers and our internal users. Our focus will be on building micro-services and enabling internal developer self-service by exposing APIs and automating application onboarding.

Our software engineering teams leverage Agile development principles, advanced development and design practices, and an obsession over security, reliability, and performance to deliver solutions that delight our customers.
- Are you passionate about software engineering?
- Are you fanatical about building large scale, distributed systems the right way?
- Do you want to help software engineers to build better quality software faster?
- Do you firmly believe that code talks, and just about anything else walks?

RESPONSIBILITIES

* Formally supervise and coach 5+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
* Oversee the management of the Software Engineering group and acts as the highest authority on high-level and complex decisions within the function
* Work with business/product owners to develop and deliver on new services to introduce new products and bundles
* Work on complex enterprise-wide initiatives spanning multiple services/programs and drives resolution
* Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
* Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
* Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
* Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
* Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
* Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
* Provides strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
* Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership

JOB SPECIFIC EXPERIENCES

* IT experience with successful track record in managing medium scale development organization (5+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
* Experience in the backend tech stack (Java, Spring, Microservices, Oracle and Redis). Preference in front end experience - React/Angular
* Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
* Understands internals of operating systems (Windows, Linux, Mainframe) to deliver interoperable and performant code.
* Has skills to develop and evangelize on reference architecture and run principles to help teams adopt Engineering Principles from the start (poison pill, active/active/active, auto-scaling, self-healing, others)
* Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from gang of four) to implement efficient code
* Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization
* Has skills to promote and coach teams on take on full stack development and facilitate end-to-end service ownership
* Has skills to engage engineers across Technology organization to promote standard software patterns and reuse of common libraries and services
* Has experience in leading and coaching teams to perform software planning and estimation for large scale complex programs
* Has skills to drive trade-off discussions to set right development capacity based on value drivers (e.g., regulatory, security, new business, market parity, technical debt)
* Has experience in design and execution of automation across multiple business areas and provides guidance on best methods and tools.
* Has an expert understanding of DevOps best practices to guide developers and abstract application development from underlying hosting platforms and infrastructure
* Performance engineering experience to ensure applications are built to scale, run, and perform for varying demands
* Has skills to evaluate practices, metrics, and roles to continually optimize SDLC methodologies and automate processes to improve lead time and quality
* Has skills to perform architecture and cost analysis for internal, hybrid, and public cloud environments
* Has skills to succinctly articulate architecture patterns of complex systems, with business and technical implications, to executive and customer stakeholders
* Has skills to define and drive advanced chaos and other operational testing practices to test points of failures, monitors, and system behaviors under adverse conditions (e.g., resource spikes, network congestion, component or infrastructure failure)
* Has skills to implement advanced test set ups in production environment (e.g., A/B testing, canary releases, blue-green deployment, feature flags)