Job Title:

Director, Product Management, Services, Digital & Consulting Products

Overview:

Job Title: Director, Product Management, Services (Consulting and Digital)
Location: Istanbul, Türkiye


Position Overview

Mastercard is seeking a highly experienced and strategic professional to join the EEMEA Consulting Product Management Team to be responsible for the consulting and digital services provided to Mastercard Customers under the Consulting product suite.

The role focuses on enabling Customers’ growth supporting consulting, digital and innovation initiatives, ensuring that they are equipped with, skills, knowledge and solutions to successfully compete in a rapidly evolving financial services industry.

You will work closely with internal stakeholders, external partners, and subject matter experts to drive the growth of the consulting and digital services in the EEMEA region aligned with Mastercard’s business goals and core values.

Role

Accountability and end-to-end responsibility for delivering success for the consulting and digital services in EEMEA

Ability to effectively build and prioritize the regional product road map to meet customer needs

Innovative leadership to continue evolving our product suite and drive future success

Identify, assess and onboard partners to growth the digital solutions capabilities

Interface with Mastercard leadership across the organization to represent the suite of products

Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products

Ability to be a client-facing expert sales resource

Development and refinement of Delivery models to ensure flawless and efficient Delivery

Ensure our solutions remain market leading/competitive

Build strong relationships across Mastercard at all levels

All About You

10+ years of experience in a consulting role and/or strategy role, product management and go-to market strategy with exposure to digital strategy, innovation and digital transformation initiatives (GenAI knowledge / technical skills a plus)

Bachelor’s degree required (Master’s degree preferred).

Strong structured problem solving and project management skills, with the ability to oversee multiple complex initiatives simultaneously.

Strong collaboration and ability to partner effectively with virtual, fast-paced teams across multiple regions.

Excellent communicator & ability to influence without authority

Demonstrated ability to build relationships with both working teams and senior executives

Desire to roll up sleeves and make direct contributions

Interest in technology and desire to apply technology to solve problems

Knowledge of the financial services industry, ideally including both retail banking and payments