Job Title:

Manager, Business Transformation and Revenue Operations

Overview:

Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, marketing services, analytics platforms, loyalty and risk management services to financial institutions, retailers, and governments worldwide.

Insights and Enablement helps improve efficiency and drive smarter decisions for Services business unit, with use of data, technology and operational excellence.

About the Role

As Manager - Business Transformation and Revenue Assurance, you are expected to:

- Understand our business landscape and engage business teams (Sales, Delivery, Product) to understand their priorities and pain-points
- Understand end to end Revenue lifecycle, and identify revenue leakages and discrepancies
- Generate insights and perform analytics across datasets that impact Revenue (pricing, billing etc.)
- Use innovative techniques for problem solving, develop process controls and mitigate revenue risks
- Drive stakeholder engagement (Finance, Controllership, Sales etc.) and behavioral change
- Monitor progress of key initiatives and track KPIs

All about you
- Strong understanding of Sales/Revenue Operations, preferably in B2B services organizations
- Ability to understand and mine insights from large and complex datasets
- 5-10 years of relevant professional experience, with suitable educational qualifications
- Strong project management, stakeholder management and communication skills
- Exposure to sales pipeline and revenue management tools (e.g. Salesforce, CPQ etc.)