Job Title:

Manager, Account Management

Overview:

Role: Account Manager, Mastercard Digital Partnerships Team
In this high-profile, customer-facing position, you will:
• Manage and support relationships, customer communication and sales engagement with Mastercard’s most strategic partners across the fintech ecosystem and digital merchant segments.
• Help execute Mastercard’s go-to-market strategy across a holistic suite of products and services (Digital, Services, Loyalty, Fraud, and Open Banking)..
• Co-innovate with partners to build new product propositions through close collaboration with Mastercard product development and innovation teams.
• Drive Mastercard revenue growth and be comfortable developing business cases including ROI analyses as well as supporting responses to RFPs.
• Support negotiations with partners and with internal stakeholders and develop terms sheets and contracts.
• Prepare Quarterly Business Reviews for a wide range of partners.
• Develop and share best practices and processes and drive standard methodologies across the U.S. Fintech team.

Responsibilities
• Use analytical problem solving and data tools to advise customers regarding program development, optimization & growth, as well as market strategies.
• Support and lead project execution across multiple business functions including account management, and business development, marketing/communications and product management.
• Support and lead business conversations with key decision makers internally and externally.
• Contribute to the delivery of integrated solutions that address customer needs.
• Drive and support both account management and business development efforts, internal partners and key stakeholders.
• Support the development and review of sales presentations, proposals and internal business case development.
• Work closely and develop relationships with internal stakeholders across the business unit.

All About You / Job Requirements
• Bachelor's degree required.
• Strong written and verbal communication skills; able to balance command of the details with ability to deliver clear, concise summary.
• A passion and comfort in meeting new people and building meaningful relationships with senior-level executives.
• Passion for driving results; desire to explore sales/account management as a career path.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Comfortable aptitude for onboarding complex business and technical knowledge to a level sufficient to engage in meaningful partner discussions and identify and drive solutions.
• Enjoy collaborating with a team while working independently towards a goal.
• Strong analytical skills: aptitude for working with financial information and operational data; experience with developing business cases & strategic analysis.
• Self-motivated with a proven track record of delivering multiple projects within a team environment. Ability to collaborate and build relationships with account team and across multiples functions.
• Some professional experience in financial services, cards, payments or another related field preferred.