Job Title:

Associate Specialist HR Services-1

Overview:

Job Description Summary
Over View:
• Coordinate and schedule interviews in collaboration with recruiters and hiring managers.
• Prepare and issue employment contracts and offer letters.
• Collect and verify required onboarding documentation from new hires.
• Act as the main point of contact for new hires, addressing any questions throughout the onboarding process.
• Maintain and update onboarding trackers, reports, and documentation to ensure process transparency and compliance.
• Monitor the status of new hires from offer acceptance to day one, ensuring all steps are completed on time.
• Collaborate with internal teams (Benefits, Payroll, Total Rewards, etc.) to ensure readiness for the new hire’s first day.
• Administer the new hire process by reviewing and processing new hire transactions for MasterCard’s Europe population.
• Communicate new policies/processes to employees; resolve inquiries promptly to meet or exceed customer expectations and provide ‘priceless employee experiences’.
• Manage confidential data professionally, adhering to HIPPA rules and MasterCard confidentiality requirements.
All About the person:
- Do you have a passion for people? Are you motivated by solving inquiries with compassion and confidentiality? Are you an HR professional with high energy and commitment to responding quickly and accurately?
- Are you excellent with attention to detail and pride yourself on accuracy?
- Do you enjoy working in a fast-paced environment?
- Ability to manage multiple tasks simultaneously acquired through previous experience in a related field.
- A highly organized, articulate individual who excels in developing and maintaining excellent working relationships as well as providing customer satisfaction is needed.
- Excellent oral and written communication abilities.
- Excellent MS Office Suite Skills: Excel, Word, and Outlook.