Job Title:

Product Manager - Technical II

Overview:

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Authentication Program is looking for a Product Manager - Technical to drive our strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about technology, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role
• Writing and grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlog
• Identifies and then resolve gaps in feature definitions
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
• Contributes near-term input (quarterly) for the platform product portfolio and roadmap
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Coordinates with interdependent teams
• Reviews product demo with the development team against acceptance criteria for the feature set
• Stays aligned with GTM plans for the feature set
• Owns and manages product documentation; enables self-service support and/or works to reduce overhead
• Identifies feature risks from business feedback

All About You
• Takes the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back-office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
• Understands and can explain the business context and the associated customer use cases
• Experience grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlog
• Understands the technologies supporting the platform product
• Recognize discordant views and take part in constructive dialog to resolve them
• Verbal and written communication is clear and concise
• Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality