Job Title:

Consultant, Advisors & Consulting Services, Strategy & Transformation

Overview:

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.


Roles and Responsibilities

Client Impact

· Provide creative input on projects across a range of industries and problem statements

· Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value

· Collaborate with Mastercard team to understand clients’ needs, agenda, and risks

· Develop working relationship with client analysts/managers, and act as trusted and reliable partner


Team Collaboration & Culture

· Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients

· Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings

· Lead internal and client meetings, and contribute to project management

· Contribute to the firm's intellectual capital

· Receive mentorship from consulting leaders for professional growth and development


Qualifications

Basic qualifications

· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management

· Relevant client or internal stakeholder management experience

· Logical, structured thinking, and affinity for numerical analysis

· Advanced Word, Excel, and PowerPoint skills

· Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment

· Ability to communicate effectively in English

· Eligibility to work in Australia


Preferred qualifications

· Ability to identify problems, brainstorm and analyze answers, and implement the best solutions

· Experience managing tasks or workstreams in a collaborative team environment with third parties

· Relevant industry expertise in banking, payment