Job Title:

Vice President, Project Management

Overview:

Overview:
Mastercard’s Global Business Solutions Center (GBSC) is dedicated to helping the organization transform their business operations to achieve higher efficiency, effectiveness, and agility. Today, with over 1,200 dedicated colleagues worldwide, the GBSC supports more than 200 services across 89 countries spanning all business units. Our commitment to excellence, innovation, and collaboration drives us to continuously elevate standards and exceed expectations in every endeavor. By leveraging a comprehensive suite of services and solutions, the Strategy, Enablement and Transformation (SET) Team is one of the key foundational pillars that supports overall GBSC and enterprise stakeholders in optimizing their business to drive value and enhance performance.

The Program & Project Management team within SET is composed of individuals with strong project management skills, leadership abilities, and a consulting mindset. The group acts as an internal consultant supporting the GBSC organization, which today supports four primary departments: Finance, People and Capability (P&C), Law, Franchise, and Integrity (LF&I) and Marketing. The primary responsibility will be leading a group of 20+ project managers supporting the successful identification, planning and execution of projects within our GBSC and stakeholder groups. This includes assisting with strategy development, researching trends, establishing best practices, leading key initiatives / projects and ad hoc reviews. The qualified candidate will be a member of a highly visible team working closely with Operational Work Stream Leads and Key Internal Customers to identify opportunities, develop appropriate planning and execute on projects.

This position requires a highly collaborative individual with strong analytical, process and project management skills who will need to coordinate global relationships across multiple functional areas, third party providers and regional constituencies.

Role:
• Lead a team of 20+ global project managers delivering the top complex, strategic business process initiatives (typically not software or product development) across Finance, P&C, LF&I and Marketing – including expanding GBSC services, improving / transforming processes or strategic implementations
• Partner across stakeholder groups (GBSC and Mastercard enterprise) to provide project portfolio management governance, standard intake processes, prioritization mechanisms and pipeline visibility
• Provide analytical and strategic insights, as well as thought leadership to drive priority projects
• Ensure prioritization across the entire GBSC portfolio represents the highest return on investment (ROI)
• Leverage established and emerging tools and technologies to design and implement streamlined processes that enhance efficiency, reduce costs, and improve service delivery
• Work across the functions, playing a key support role in developing frameworks to structure and solve business problems and prioritize initiatives
• Assist senior leadership team in identifying key issues, evaluating options, and developing action plans
• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
• Provide insights to enhance processes and tooling, support implementation best practices and process improvements derived from identifying areas of weakness and strategizing improvements
• Regularly communicates to senior management regarding the status of specific project deliverables
• Perform analysis and assessment activities to provide stakeholders with timely updates

All About You:
• Experience in leading global teams and delivering large-scale, cross functional business process and strategic transformation initiatives
• Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma)
• Demonstrated project management leadership in complex situations and is viewed as a credible subject matter expert to all levels of senior management
• Professional services or consulting experience a plus
• Experience with risk management and investigation, consulting and strategic judgement, and business process assessment
• Excellent communication (written, oral and presentation) and interpersonal skills
• Experience in analysis of operational data to support business decisions and proven process management experience - inclusive of process design and system optimization.

Pay Range:
O'Fallon, Missouri: $167,000.00 - $267,000.00