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Design Research Manager

McKinsey & Company

McKinsey & Company

Design
Lisbon, Portugal
Posted on Aug 26, 2024
Visual Graphics & Media

Design Research Manager

Job ID: 89003
  • Lisbon

Who You'll Work With

You will be based in our Lisbon office as a member of the global Visual Graphics & Media department.
You will partner with group leaders, product managers, designers and developers to create innovative digital solutions from discovery through launch. You will lead the definition and discovery process, scope research, drive decisions, plan experiments, synthesize and communicate findings, and assist in estimating resource needs and schedules.

What You'll Do

You will create impactful deliverables that clearly and persuasively communicate the UX strategy and the reasoning behind to teams, leaders and senior stakeholders.
You will manage and mentor junior to senior level UX designers and researchers in each step of the design process, including project planning, discovery, user research and analysis, requirements definition, and conceptual design. You will lead and contribute to the creation, adoption and improvement of research practices, methods and guidelines and their consistent deployment across various projects.
You will serve as a group-level advocate for customer exposure and for user research as a team sport, empowering peers from all disciplines to center the customer experience; take the lead on collaboration with data stewards and data analysts from across the group to enrich understanding of our users through the application of mixed methods research; increase the impact of every insights by contributing to the results of their work to the ecosystem’s research library and serving as a advocate for their peers to do the same.

Qualifications

  • BS or MS in interaction design, cognitive science, human computer interaction (HCI), anthropology, psychology, or equivalent experience
  • 8+ years of experience in planning, conducting, and communicating the findings from user research for digital products and services
  • Expert understanding of digital product lifecycle; capable of uniting designers, technical & business teams
  • Outstanding knowledge of an array of research methodologies
  • Excellent storyteller with ability to influence leaders as well as peers
  • Outstanding researcher who can understand and articulate user needs
  • Excellent ability to generate and communicate compelling & actionable insights, both verbally and visually
  • Excellent problem solver with ability to influence senior leaders, communicate complex messages, tell a compelling story, and gain consensus
  • Strong people leadership and talent development skills
  • As a leader of people, processes, programs, and teams in order to fulfill our commitment to apprenticeship and community, consistent and predictable in-person/in-office working time is essential to this role
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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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Job Skill Group - CSSA
Job Skill Code - SUXM - Principal Design Researcher I
Function -
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Wed Jun 26 00:00:00 GMT 2024
LinkedIn Posting City - Lisbon
LinkedIn Posting State/Province -
LinkedIn Posting Country - Portugal
LinkedIn Job Title - Design Research Manager
LinkedIn Function - Art / Creative;Design;Management
LinkedIn Industry - Design;Graphic Design
LinkedIn Seniority Level - Mid-Senior level