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Front Office Administrator

McKinsey & Company

McKinsey & Company

Administration
Manila, Philippines
Posted on Monday, August 26, 2024
Global Administration

Front Office Administrator

Job ID: 90857
  • Manila

Who You'll Work With

You will be based in our Manila office as part of our local office services team supporting a variety of activities that collectively contribute to the functionality and appearance of the office.
You will play an integral customer service focused role supporting our Manila colleagues and visiting colleagues in areas of office services, facilities, and reception. You will also be part of a team that leads efforts on sustainability, safety, health, and colleague engagement.

What You'll Do

You will perform a variety of onsite administrative duties and you will maintain a welcoming and professional reception area, and an organized production area. You will provide relevant administrative support services to both guests and colleagues.
In this role, you will be the first point of contact of clients and visitors of the firm who come to the office. You will courteously and professionally greet and assist all visitors including guiding them to the meeting rooms as needed. You will be on top of managing meeting rooms and ensuring they are adequately equipped for use.
It is essential that you are able to foster a positive experience by welcoming guests and visitors and attending to calls in a timely, warm and professional manner ensuring that all messages are taken coherently and delivered timely.
You will also be responsible for managing our mailroom, shipping, and courier services along with assisting in production and printing requests. You will also be responsible for monthly verification of invoices related to transportation, courier and supplies, printing, and maintaining relationships with relevant suppliers.
You will coordinate transportation and logistics mostly for visiting colleagues and liaise with vendors in booking when requested.
You’ll have immense learning opportunities to gain new skills and build on the strengths you bring to the firm through training programs, mentoring, and hands on experience.

Qualifications

  • University degree
  • 2+ years reception or related experience, ideally in a professional services environment
  • Confident, professional demeanor, both in person and on the phone
  • Familiarity with basic computer applications and sufficient knowledge in Microsoft Office
  • Strong client service orientation
  • Demonstrates ability to manage competing priorities and work under pressure
  • Can-do attitude and strong desire to deliver great service
  • Approaches tasks with high organizational skills
  • Ability to work collaboratively in a team environment
  • Skills to communicate complex ideas effectively
  • Ability to communicate effectively - both verbally and in writing - in English as well as the local office language
Capabilities
  • Firm Administration
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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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Job Skill Group - CSSA
Job Skill Code - FOA - Front Office Administrator
Function - Firm Administration
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Wed Aug 21 00:00:00 GMT 2024
LinkedIn Posting City - Manila
LinkedIn Posting State/Province -
LinkedIn Posting Country - Philippines
LinkedIn Job Title - Front Office Administrator
LinkedIn Function - Administrative;Customer Service;Other
LinkedIn Industry - Facilities Services;Hospitality;Leisure, Travel & Tourism
LinkedIn Seniority Level - Entry level