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Risk Specialist, Client Service Risk, Life Sciences & SHaPE Healthcare

McKinsey & Company

McKinsey & Company

Customer Service
Boston, MA, USA · Chicago, IL, USA · Dallas, TX, USA · Germany · Kirchheim bei München, Germany · Berlin, Germany · Düsseldorf, Germany · Neu-Isenburg, Germany · Hamburg, Germany · Stuttgart, Germany
Posted on Jan 22, 2025
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Risk & Compliance

Risk Specialist, Client Service Risk, Life Sciences & SHaPE Healthcare

Job ID: 94521
  • Boston
  • Chicago
  • Dallas
  • New Jersey
  • New York City
  • Phoenix
  • Tampa
  • Toronto
  • Washington DC


Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place.

Who You'll Work With

You will be part of McKinsey’s Client Service Risk (CSR) function. Client Service Risk’s mission is to enable McKinsey’s client impact and innovation, while managing risks to our clients, people and firm.
You will be based in one of our US offices and you will be a core member of the North America Client Service Risk team. In this role you will report up to the Director of North America through colleagues responsible for leading the Life Sciences and SHaPE Healthcare risk teams in the United States and Canada. You will work closely with CSR colleagues in both risk advisory and strategy & operations roles and with client service partners and colleagues in other professional functions, including Legal, Compliance and Communications.

Your impact within our firm

As a Risk Specialist supporting Life Sciences and SHaPE, Healthcare you will be part of the team charged with providing strategic, integrative advice to client service teams and Sector leaders in the Life Sciences and SHaPE sectors Healthcare, which together comprise clients in the pharma, medtech, and private healthcare systems and services spaces.
In this role you will identify, analyze, and resolve client service risk questions (e.g., questions involving client and engagement risk evaluation for all potential Life Sciences and Healthcare Sector engagements)) and advise client-serving teams on risk mitigation steps. You will support senior risk colleagues on risk reviews of higher-risk and complex cases and will help prepare briefings for the Client Service Risk Committee (CSRC). You will also work with our Legal, Compliance, and Communications colleagues to conduct periodic reviews of material recommendations and deliverables associated with confirmed higher-risk or complex cases. You will work closely with professional function colleagues to develop and improve risk practices and protocols, and support efforts to increase awareness and training within the sectors. You will also be responsible for timely and accurate record-keeping.
The successful candidate will combine a risk-ownership mindset and excellent problem-solving skills and judgment, to manage increasingly complex issues and to develop into a trusted counselor to client service partners. This role requires strong attention to detail, agility, well-developed critical thinking skills and a collaborative working style.

Your qualifications and skills

  • Bachelor’s degree; JD or master’s degree in public health, public policy, or related areas of healthcare or life sciences helpful but not required
  • 4+ years’ professional experience in risk management or adjacent professional services (including risk advisory, legal, compliance, public affairs, government, government relations, audit, or consulting)
  • Relevant experience in at least one of several key subject areas (e.g., healthcare systems and services, life sciences, regulatory risk, reputational risk)
  • Excellent analytical skills and demonstrated entrepreneurial drive
  • Experience balancing and executing multiple priorities at once; ability to prioritize
  • Strong personal presence and credibility; excellent listening skills
  • Excellent written and oral communication skills, including ability to craft clear, concise, and pragmatic work product catered to specific internal audiences
  • A collaborative and cooperative mindset toward working with various stakeholders, including colleagues in CSR, other professional functions, and client-facing teams
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
Industries
  • Healthcare Systems & Services
Capabilities
  • Risk & Resilience
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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US and Canadian jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. For new joiners for this role in Canada and/or the United States, including all office locations where the job may be performed, a reasonable estimated range is $112,900 - $176,800 in USD and $125,600 - $157,000 in CAD — to help you understand what you can expect. This reflects our best estimate of the lowest to highest salary for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

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Job Skill Group - CSSA
Job Skill Code - CRS - Client Service Risk Specialist
Function - Risk & Resilience
Industry - Healthcare Systems & Services
Post to LinkedIn - Yes
Posted to LinkedIn Date - Tue Jan 21 00:00:00 GMT 2025
LinkedIn Posting City - New York
LinkedIn Posting State/Province - New York
LinkedIn Posting Country - United States
LinkedIn Job Title - Risk Specialist, Client Service Risk, Life Sciences & SHaPE Healthcare
LinkedIn Function - Consulting
LinkedIn Industry - Management Consulting
LinkedIn Seniority Level - Mid-Senior level
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