Operations Manager - Security Operations & Resilience
McKinsey & Company
Operations
Lagos, Nigeria
Posted on Apr 30, 2025
Operations Manager - Security Operations & Resilience
Job ID: 97377
Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place.
Your Impact
You will lead the implementation of security and resilience programs for our Nigeria offices, ensuring effective support for colleague travel, study teams, and local workplace safety.
You will oversee local security vendors, manage monitoring and response to threats and hazards, and provide both remote and on-ground support during incidents and events.
You will triage incoming inquiries to the firm Security inbox, maintain data quality across Integrated Risk Management (IRM) and ticketing systems, and locally deliver global training initiatives. You will also contribute to global firm Security efforts through knowledge development, digital systems support, and mentoring of junior colleagues. In this dynamic role, you will serve as a trusted advisor to local teams and a critical conduit between regional needs and the firm’s global security standards.
Your Growth
You’ll be part of our firm Security team in Nigeria (based in Lagos or Abuja), supporting operations across the region.
As a member of the Risk and Compliance function, you will work closely with local office leadership, Workplace teams, and client service teams to deliver security and resilience support. You’ll be part of a global, collaborative, and mission-driven security team that connects local execution to global best practices. This position reports to the Resilience and Security Manager, Africa.
Your qualifications and skills
- Bachelor’s degree preferred (security studies, risk management, business administration, or related field)
- 5+ years’ experience in a security or security-related project management role
- Based in Lagos or Abuja, with availability for occasional travel
- Strong written and verbal communication skills; digital, cyber, and data literacy
- Demonstrated experience managing incident response (Tier 1–3)
- Vendor oversight experience, including contract management and KPI enforcement
- Skilled at task management and prioritization in high-pressure environments
- Goal-oriented, proactive, solution-focused, values-driven and aligned with the mission of firm Security
- Experience with incident response systems, IRM, or other enterprise ticketing and data platforms
- Ability to train and mentor junior colleagues and committed to accuracy, continuous feedback, and professional development
- Collaborative and inclusive approach in a global team environment and ability to build and maintain strong internal and external networks
- Familiarity with resilience programs, workplace safety protocols, and local implementation of ILP
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.
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Job Skill Code - SECS - Specialist, Security Operations & Resilience
Function - Firm Administration;Operations;Risk & Resilience;Technology
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