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IT Services Analyst

McKinsey & Company

McKinsey & Company

IT
São Paulo, SP, Brazil
Posted on Jan 17, 2026
Technology & Digital

IT Services Analyst

Job ID: 104771
  • Sao Paulo


Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place.

Your Impact

You’ll work in our Sao Paulo office as part of our Global Provisioning Capabilities in the Global Tech Hubs function.
You will interact with different IT groups, including coordination, office IT, the product team, vendors, and others, to ensure the appropriate supply chain of assets for this location. Moreover, you will interact with colleagues to coordinate equipment delivery or support their needs/questions.
You will be based in the Sao Paolo office in Brazil. The Tech Hub provides IT equipment support, logistics, and hardware life-cycle management across multiple service lines (new hire, migration, loaner, break-fix, quick ship) for McKinsey colleagues in the specified location or region. As an analyst, you will be responsible for the setup, configuration, restoration, and shipment of IT equipment. In addition, you are responsible for all processes related to warehousing and materials management, including monitoring and optimizing inventory levels and refilling inventories. Your responsibilities include purchasing activities such as obtaining offers and submitting orders, reviewing order confirmations, and tracking adherence to delivery deadlines.
Furthermore, you will maintain inventory management systems and optimize existing sourcing and service processes. Updating asset warehouse and ticket management systems is as much your responsibility as packaging, labeling, and shipping IT equipment.

Your Growth

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your qualifications and skills

  • Bachelor’s in Computer Science or equivalent
  • Years of experience in configuring IT equipment incl. Laptops, Desktops, Tablets, Mobile devices, etc.
  • Strong understanding of the Technical accepts
  • Solid, practical experience in purchasing and logistics
  • Strong technical IT skills (in particular PC configuration)
  • A clear service orientation and a careful approach to work
  • Sound judgment that enables you to assess situations correctly and prioritize tasks appropriately so that you can keep sight of details even under pressure
  • The ability to work well in a team while being independent and self-motivated, and to adjust quickly and flexibly to new situations
  • Process orientation
  • Work collaboratively and proactively
  • Self-motivated with the ability to work independently
  • Customer service focus with excellent communication skills
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.
Industries
  • High Tech
Capabilities
  • Technology
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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.

FOR BRAZILIAN APPLICANTS: Applicants for job positions in any office in Brazil have flexibility regarding qualifications and McKinsey & Company will not require previous experience of more than 6 months. If the job description indicates preferred prior work experience of more than 6 months, applicants for such job position in the Brazilian offices must interpret the preferred qualification described as limited up to 6 months maximum.

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Job Skill Group - N/A
Job Skill Code - RISS - IT Services Professional
Function - Technology
Industry - High Tech
Post to LinkedIn - Yes
Posted to LinkedIn Date - Fri Jan 16 00:00:00 GMT 2026
LinkedIn Posting City - Sao Paulo
LinkedIn Posting State/Province -
LinkedIn Posting Country - Brazil
LinkedIn Job Title - IT Services Analyst
LinkedIn Function - Information Technology
LinkedIn Industry - Information Technology and Services
LinkedIn Seniority Level - Associate