Assistant

You will provide dedicated administrative support to several executive-level colleagues, maintaining a customer-focused approach and demonstrating the highest standards of customer service.

You will organize their busy workdays, ensure smooth progress of their projects, communicate on their behalf with our clients, and effectively solve problems by collaborating with others. This involves developing close working relationships to fully understand the priorities and working preferences of supported colleagues, aligning on a cooperative operating model, and anticipating and proactively addressing their needs. Your responsibilities will include managing complex calendars, coordinating international travel, and facilitating communication with clients and internal teams. You will employ advanced communication skills to negotiate, persuade, and navigate complex situations, developing solutions to often ambiguous scenarios and managing them end-to-end by applying a high level of ownership, practical judgment, and resourcefulness. Your adaptability and resilience will be crucial in navigating the fast-paced and dynamic nature of our work, often under tight deadlines.

We offer different assistant roles: Executive Assistant, Relief Executive Assistant, and Team Assistant.

As an Executive Assistant, you will provide long-term support for a few executive-level colleagues, learning their preferences and developing close working relationships.

As a Relief Executive Assistant, you will provide backup coverage for absent executive assistants, supporting consultants for a short period of time, which gives you the opportunity to expand your network quickly and gain exposure to different regions, industries, and functions in which McKinsey operates.

As a Team Assistant, you will support multiple client service teams for the duration of their client engagements.

During the recruiting process, we’ll work together with you to align your skills and experience with one of these positions.

Your attention to detail and ability to problem solve in a collaborative and inclusive team environment is vital. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. Your role is an excellent opportunity for professionals with experience in customer service, corporate administration, tourism, hospitality, or those currently in assistant roles who want to further develop their knowledge and ability. Success at McKinsey means being a team player, tackling challenges together and advancing as a group. In this role, you will be part of a collaborative Global Administration team based in San Jose, benefiting from in-person learning and camaraderie while supporting colleagues across regions.

As a people-first firm, we offer a competitive salary, plus an exceptional benefits package that includes:

Physical and mental well-being

Additional Perks

You will be an integral part of our Global Administration team, based in San Jose, Costa Rica. This team excels in providing exceptional administrative, organizational, and logistical support, enabling our colleagues and the firm to operate efficiently and fulfill our mission of creating positive, enduring change in the world.

You will collaborate with consultants, firm leaders, external clients, and vendors, based in other offices, while working closely with your team of executive assistants onsite. A career at McKinsey is a journey of growth. As part of our local community in San Jose, you will immerse yourself in a dynamic culture that accelerates your development. Working from the office, we’re constantly teaching and learning from each other, every day. We’re committed to creating an environment for you to unleash your potential, helping you grow into a better colleague and to succeed in your role.

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have: