At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Join a Culture of Collaboration and Innovation.

The role is responsible for program management/oversight over 4PL operations to ensure alignment with Medtronic Philippines (MDT PH) Country and Supply Chain Management objectives and overall strategies.

Responsibilities may include the following and other duties may be assigned.

• 4PL Operational coordination

  • Oversight over daily 4PL operations to support operational requirements related to order-to-bill, consignment, warehouse and logistics operations.

  • Issue resolution and coordination between 4PL partners, Sales, Inventory Management, Imports, Demand and Supply Planning, QA, Finance, Marketing and Shared Services.

  • Drive and support cross-functional collaboration to identify and implement 4PL process improvement projects

• 4PL Process improvements: efficiency and productivity

  • Review, analyze SOPs, processes, information flows and workflows in relation to MDT PH business requirements

  • Analyze supply chain data and performance to identify process bottleneck and recommend improvements

  • Review Key Performance Indicators and CAPA

  • Implement projects related to 4PL process improvements, logistical efficiencies and improve product availability to support business requirements

Interfaces:

• 4PL Partners: Initial point of contact for the 4PL partners in terms of operational concerns related to MDT transactions.

• Sales and Marketing: Coordination related to 4PL order capture, consignments, billing and collection concerns, logistics, customer complaints.

• Customer Service (Shared Services): Coordination on 4PL-related transactional, order management and billing-related issues.

• Finance and Channel: 4PL-related issues on AR, CMs, buybacks and business model transitions.

• Regulatory and Quality Assurance: Coordinate and assist in implementing QA standards and procedures, CAPA resolution, PHO and FCA.

• Demand and Supply Planning: Coordination for any 4PL-related concerns, as necessary

• Import/Export: Coordinate RTVs and pull-outs from 4PL locations,

• Inventory management: Ensure that all inventory and FCC processes, KPIs and SLAs are adhered to by the 4PLs

Required Knowledge and Experience:

• Bachelor’s degree and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.

• Advanced Excel skills

• Experience in SAP - ECC or HANA

• Good MS Word and PowerPoint skills

• Good English written and oral communications skills

• 7-10 years’ experience in end-to-end supply chain management or significant experience in the following facets of supply chain management: demand-supply planning, warehouse operations, inventory management and sales support/operations

• Experience working across different distribution models (3PL, 4PL, distributors)

• Experience working with ERP systems, preferably SAP

• Medical/Pharma, FCMG or Automotive industry within a commercial/non-BPO setting

• Experience in using Power BI, BW, Visio and flow-charting

• SOP and WI documentation

• Experience managing over 1000 active skus across multiple business units

• Project management/project implementation experience

• Has worked successfully in a global, complex, matrixed environment

• Good stakeholder management skills - diplomatic and customer oriented

• Good attention to detail; persistent, hands-on trouble-shooting approach with an investigative problem-solving disposition.

• Can work autonomously but is also a strong team player

• Ability to handle competing priorities and a broad variety of tasks simultaneously – multi-tasking

• Results/Solutions orientated; Self-motivated and with a positive “can-do” attitude

• Assertive, confident, yet flexible

• Resilient and persistent

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here