Sr. Sales Administration Manager.
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a highly skilled and detail-oriented Service and Sales Operations Sr Manager to join our team. This role involves managing field corrective actions, overseeing auto programs, and ensuring compliance with various programs. Additionally, the position includes responsibilities for new hire field onboarding. The role will support the Cardiovascular (CV), Neuroscience and Med Surg business units.Key Responsibilities:
- Field Corrective Actions (FCAs): Manage FCAs primarily focused on the CV portfolio.
- Auto Programs: Oversee a fleet program for Med surg field employees and a mileage reimbursement program for CV and neuroscience field employees.
- Compliance Programs: Manage radiation badge compliance for field employees exposed to radiation, credentialing for hospital access, and various inventory audits.
- New Hire Onboarding: Ensure new hires have laptops, iPads, welcome letters, and access to online training and necessary resources such as Amex cards and security badges.
- The position covers the entire US and does not require travel.
What make you a great candidate?
- Strong skills to effectively lead and manage the team and stakeholders.
- Highly detail-oriented to manage various programs and ensure compliance with regulations and standards.
- Critical for timely communication and action when dealing with the field organization.
- Ability to provide clear and concise communication for effective team management and coordination with senior leadership and other stakeholders.
Desired/Preferred Qualifications or Experience:
- Field experience in a customer-facing role
- Strong knowledge of field workflows
- Demonstrated ability to work independently as well as in a team environment
This is a field-based position that will support our all-US Territory. This role is expected to be in the field 4 days per week from Mansfield offices.
DIFFERENTIATING FACTORS
Autonomy: Manages large team which would typically consist of both experienced professionals and managers.
Turns the department strategy into a commercial reality by developing, communicating and implementing business plans to achieve business results .
Receives assignments in objective oriented terms; has latitude to reinterpret objectives.
Communication and Influence: Communicates with internal and external customers and vendors concerning ongoing operations, programs or processes.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties.
May interact on issues that have externally divergent objectives.
Leadership and Talent Management: Manages at least one (department, function, geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.
Recommends strategies, goals and plans for a group.
Authorizes hiring, firing, promotion and reward within own area.
Required Knowledge and Experience: Requires broad management knowledge to lead project teams in one department.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.