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Customer Engagement, Training & Operations Support

Medtronic

Medtronic

Operations, Customer Service
Melbourne, VIC, Australia · Brisbane, QLD, Australia · Macquarie Park NSW 2113, Australia
Posted on Dec 19, 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

An exciting opportunity for Customer Engagement, Training & Operations Support to join as an integral member of our highly successful Cardiovascular (CV) team based in Sydney, Brisbane or Melbourne. You will assist in ensuring all our CV Operating Units are supported from a compliance, logistics and customer engagement standpoint to deliver the best possible outcomes to our customers.

Responsibilities may include the following, and other duties may be assigned:

  • In line with Business Code of Conduct (BCS) guidelines, process, manage and ensure strict compliance of all HCP/HCO compliance contracts and documentation as required via Onit system including sponsorships, grants & donations, consultancy agreements

  • In line with BCS guidelines, process, manage and ensure strict compliance of all Medtronic Training & Educational events documentations and requirements as required via Cvent system

  • Management of HCPs logistics as required through the approved Medtronic suppliers

  • Processing Marketing and Operations related purchase orders & invoices as required via Ariba or Onit systems

  • Indirect supplier set up & maintenance

  • Blanket purchase order set up & maintenance

  • Other general operations/admin tasks as required

Required Knowledge and Experience:

  • A Bachelor’s Degree is required

  • Proven experience in an administrative/coordinator role, preferably if have experience supporting sales &/or marketing, compliance or logistics

  • Experience in MedTech or Healthcare industry but open to experience in other sectors

  • Excellent verbal and written communication and stakeholder management skills

  • Strong organisational skills and attention to detail

  • Ability to follow processes and use of systems

  • Ability to work with tight timelines with a can-do attitude

  • Computer literacy, including sound knowledge of the MS Office suite of software

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here