At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are an organisation driven to create the extraordinary. For more than 70 years, we’ve pioneered purpose-driven healthcare technology, continually pushing boundaries to transform patient outcomes. The Digital Commercial Transformation Lead will drive digital-first marketing strategies to support digital sales objectives. This role will develop and execute integrated marketing communication strategies, leverage analytics to identify business growth opportunities, and champion change management for new ways of working. The Lead will collaborate with cross-functional teams to ensure adaptability and impact in South Africa markets, optimizing customer engagement through innovative, data-driven campaigns.

This role operates within a dynamic, matrix-driven environment and requires close collaboration across regional and functional teams. The Digital Commercial Transformation Lead role will be based in Gauteng with regular engagement across the HUB. Travel will be required to support customers, teams, and key stakeholders. Success in this position requires strong cross-functional partnership, effective communication, and the ability to lead with agility in a fast-paced and highly accountable commercial environment.

Responsibilities may include the following and other duties may be assigned:

• Develop and implement marketing strategies for digital accounts, including segmentation, targeting, call-to-action, and key messaging for selected portfolios.
• Design and execute lead generation strategies using remote communication tools and marketing automation platforms.
• Generate actionable insights through data analysis, reporting on campaign effectiveness, and making data-driven decisions to optimize marketing and sales performance.
• Map and optimize the customer journey to ensure a seamless experience from awareness to conversion.
• Produce and execute customer communication tailored to target audiences.
• Support business development by identifying new opportunities and recommending enhancements to systems and processes.
• Champion change management by promoting new ways of working and fostering a culture of innovation and adaptability.
• Collaborate cross-functionally with commercial organization, analytics, customer operations and marketing teams to achieve business objectives.

Required Knowledge and Experience:

• 3-5 years of experience in a similar position.
• Bachelors degree with relevant experience.
• Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience.
• Proven experience in marketing strategy, communication, and analytics.
• Demonstrated ability to identify and capitalise on new business opportunities.
• Strong change management skills and openness to innovative approaches.
• Experience with marketing automation tools and digital outreach platforms.
• Excellent communication and collaboration skills, with the ability to work cross-functionally.
• Analytical mindset with proficiency in generating insights from data.
• Ability to work independently and manage multiple projects simultaneously.
• Proficiency in Microsoft Office and other relevant software is highly advantageous in this role.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here