Leader, Core Platform & Identity Services
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Leader of Core Platform & Identity Services is responsible for the strategy, reliability, security, and operational excellence of the company’s core digital infrastructure and identity platforms. This role leads the teams that design, operate, and continuously improve private cloud hosting, datacenter services, and enterprise identity services that underpin all digital products and business operations.The role ensures highly available, scalable, and resilient platforms through modern Site Reliability Engineering (SRE) practices, strong security controls, and proactive observability. As a foundational digital leader, this position partners closely with Security, Cloud, Product, and Enterprise Architecture teams to enable business growth while maintaining stability, compliance, and cost efficiency.
Key Responsibilities
Platform & Infrastructure Leadership
Own the end-to-end strategy and operations for private cloud hosting and datacenter environments, including compute, storage, and virtualization platforms
Lead capacity planning, performance engineering, and scalability initiatives to meet current and future business demands
Establish and operate resilience, backup, and disaster recovery strategies aligned to business continuity requirements
Reliability & Engineering Excellence
Implement and mature Site Reliability Engineering (SRE) practices, including SLIs, SLOs, error budgets, and incident management
Drive automation, standardization, and infrastructure-as-code to improve reliability, speed, and operational efficiency
Lead post-incident reviews and continuous improvement programs focused on reducing risk and improving service availability
Internet & Identity Services
Own enterprise internet services including internal and external DNS, domain portfolio management, and SSL certificate lifecycle management
Ensure secure, reliable managed file transfer services for internal and external business use cases
Lead Active Directory and Microsoft Entra (Azure AD) platforms, including authentication, authorization, and identity lifecycle integrations
Observability & Operations
Establish comprehensive monitoring, logging, and alerting across infrastructure and identity platforms
Ensure proactive detection of performance, availability, and security issues through modern observability tooling
Define and report on operational KPIs, SLAs, and XLAs to executive stakeholders
Security, Risk & Compliance
Partner with Cybersecurity and Risk teams to ensure platforms meet security, regulatory, and compliance requirements
Reduce operational and cyber risk through strong controls, access governance, and secure platform design
Support audits, regulatory reviews, and risk assessments related to infrastructure and identity services
Financial & Vendor Management
Own operational budgets, cost optimization initiatives, and vendor relationships for private cloud, datacenter, and internet services
Drive transparency and financial discipline through capacity forecasting, cost modeling, and vendor performance management
Leadership & Talent Development
Build, lead, and develop high-performing infrastructure and SRE teams
Foster a culture of accountability, engineering excellence, and continuous learning
Establish clear career paths, skill development plans, and succession strategies
Required Qualifications
10+ years of experience in infrastructure, platform, or reliability engineering leadership roles
Proven experience operating private cloud, datacenter, and enterprise identity platforms at scale
Strong background in SRE, high-availability architectures, and disaster recovery
Hands-on knowledge of Active Directory and Microsoft Entra (Azure AD)
Experience with DNS, SSL certificate management, and internet-facing enterprise services
Demonstrated ability to lead complex, mission-critical platforms in regulated environments
Preferred Qualifications
Experience in cloud-adjacent or hybrid environments (private cloud integrated with public cloud)
Familiarity with modern observability platforms and AIOps capabilities
Experience supporting business separations, carve-outs, or large-scale platform transformations
Success Measures
Platform availability, reliability, and resilience metrics consistently meeting or exceeding targets
Reduction in incident frequency and severity through proactive engineering practices
Improved time-to-detect and time-to-restore for infrastructure and identity services
Strong security and audit outcomes with minimal operational risk exposure
High team engagement, retention, and leadership bench strength
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.