Medical Surgical Remote Sales Conversion Specialist
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Medical Surgical Remote Sales Conversion Specialist plays a critical role in driving conversion excellence and accelerating revenue growth for the Medical Surgical Remote Sales team. This position is responsible for creating, directing, and supporting full conversion strategies while providing education, technical expertise, and issue resolution support. Reporting directly to the Region Manager of Remote Sales, this role partners closely with field sales and customers to protect and grow existing business while strengthening surgeon relationships in targeted surgical specialties.- Provide on-site hardware and consumable conversion support, including case coverage, in-servicing, and hands-on sales support to ensure successful product adoption
- Lead and deliver web-based educational conference series to train customers and sales teams on products, procedures, and best practices
- Identify, qualify, and develop new business opportunities through proactive lead generation and customer engagement
- Deliver technical presentations and product demonstrations at sales meetings and customer locations as needed
- Provide customer service and product support by responding to technical, clinical, and product usage questions and delivering ongoing educational support
- Support inventory management by monitoring current inventory levels, identifying replenishment needs, and communicating general inventory status updates
- Support order management activities, including responding to delivery inquiries and providing backorder status updates
- Troubleshoot and resolve product-related issues by providing timely technical guidance to customers, healthcare professionals, and sales personnel
- Provide technical and procedural setup support for products and procedures, ensuring proper use and adherence to recommended protocols
- Act as a liaison between customers and sales personnel to address and resolve technical questions and issues
- Equip sales teams with technical data, clinical insights, and product knowledge necessary for effective product demonstrations
Required Qualifications
- Ability to travel out of state up to 50%
- Education requirements (one of the following):
• High School Diploma (or equivalent) AND 4+ years experience*
• OR Associate’s Degree AND 2+ years experience*
• OR Bachelor’s Degree
Nice to Have
- 1+ year of sales and/or healthcare experience
- Strong organizational skills with high attention to detail and the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills with comfort presenting to both internal and external audiences
- Ability to work independently after appropriate training and direction
- Ability to clearly present information in both written and verbal formats
Training or experience in marketing, sales, or business strategy - Experience supporting surgical products or working directly with surgeons and operating room staff
- Prior experience in remote sales or conversion-focused roles
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.