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Senior Technician, Maintenance



Durham, NC, USA
Posted on Thursday, April 18, 2024

Job Description

Position Description:

Senior Technician, Maintenance

The Senior Maintenance Technician is responsible for providing equipment troubleshooting and maintenance support for ongoing facility facility/manufacturing operation and support growth initiatives at the site. Assists in and develops standard operating procedures (SOP's) and preventative maintenance (PM's) plans. Responsible for written documentation of activities. Responsible for SAP transactions and change control activities including spare part lists and Preventative Maintenance (PMs) plans. Actively supports, participates and embraces an inclusive team culture including significant interaction with Operations, Quality, Automation, Technology, and other groups as required.

The Lab Senior Maintenance Technician will provide maintenance supporting vaccine process equipment operations. Takes appropriate action to correct Plant Engineering maintenance problems. Responsible for supporting our Manufacturing Division, Divisional site mission by assuring quality of products and services are of the highest quality, optimal cost, and delivered on schedule. Responsible for supporting departmental vision that will provide for continuous improvement in all aspects of the operation.

Must be able to function in a team-based empowered culture but perform successfully as an individual. Seeks ideas and information on how to improve customer service involving internal and external customers. Applies knowledge of the overall supply chain to efficiently complete work tasks.

Lab Equipment and Utility Skills Concentration

A primary knowledge in the industrial lab equipment and clean utilities is required, specifically RO water, pure water, clean steam generators, autoclaves and isolators. The Technician is responsible for providing equipment troubleshooting and maintenance support for production facility/manufacturing operation. This individual will partner with Quality Operations (QO) Lab Plant Engineering Management as well as the respective lab managers to provide equipment services to the QO lab in Durham, NC.. Must be able to read electrical prints, P&ID's and understand P&ID control loops. Extensive industrial experience involving utility systems with a strong knowledge of HVAC, steam, potable water is necessary. Knowledge of Siemens "APOGEE/Desigo" BAS is preferred.

Responsible for supporting:

  • Utility Equipment (e.g. Clean steam generators, Water-For-Injection generation/distribution, reverse osmosis skids, vapor compression stills, compressed gas systems)

  • Automated Systems (e.g. Distributed Control System (DCS), Programmable Logic Controllers (PLC))

  • Maintenance Equipment (e.g. tools and calibration equipment)

  • Lab equipment / instrument calibrations and maintenance; Autoclaves and Mechanical equipment

  • HVAC/ Refrigeration systems, Chilled water, Glycol, plant steam and condensate systems.

  • Electrical distribution systems, Motor control systems, generators and ATS systems, VFD’s

Must be flexible to perform all the following functions and other tasks, as needed:

  • Ability to work with and troubleshoot complex process systems.

  • Routine maintenance tasks including but not limited to diaphragm/gasket replacement, equipment lubrication, filter changes, rotating equipment inspection, and adjustments to process equipment as needed.

  • Installation, testing, adjustment, maintenance, repair, calibration and troubleshooting of complex automated process equipment.

  • Develop standard operating procedures (SOPs), engineering change request (ECRs), preventative maintenance (PM) plans/calibration procedures, task lists, etc., as required.

  • Work compliance systems for maintaining PM program and assessing equipment – SAP, ProCal, Lab X, Pi. Could include approving calibrations, adding new equipment, completing work orders.

  • Order and maintain spare parts for assigned process equipment, and place in MRO system

  • Interface with other departments, contractors and disciplines on scheduling repairs and maintenance of equipment/utility systems.

  • Assist with execution of calibration, automation, validation and additional testing, as required

  • Work within a team to perform maintenance and troubleshooting activities. Completes preventative maintenance and calibration work orders, resolves deviations and evaluates equipment performance for efficient operation.

  • Leads others in seeking out ideas and information to improve customer service. Demonstrates ability to meet customer expectations in term of quality/quantity and on-time delivery as appropriate.

  • Identifies revisions, deletions, or additions to the calibration and maintenance programs to ensure that calibration and maintenance activities are carried out in accordance with established safety, GMP, and calibration/maintenance procedures.

  • Facilitates contractors by obtaining bids, review contracts, supervises work execution, and follows-up on contract work including the auditing of time and material reports

  • Oversee and maintain schedule adherence and unplanned calibrations, and maintenance. Troubleshoots equipment and performs necessary repairs Ensure applicable equipment and systems are maintained in a compliant state

  • Perform other tasks as requested by site management to meet the requirements and goals for execution against site strategy for growing business operations.

  • Efficient and safe maintenance and repair of equipment using Hazardous Energy Control Procedures.

  • Compliance with current good manufacturing procedures(cGMP), safety and environmental requirements/regulations/guidelines.

  • Effective communication both written and oral.

  • Physical requirements – Must be able to lift 50 lbs, climb ladders and stairs, work on platforms and equipment above floor level.

  • Provide clear consistent communication from shift to shift

  • Walking, bending, crawling, and stooping is required.

  • Required to wear personal protective equipment including safety glasses, earplugs, gloves, hard hats, safety harnesses, etc.

  • Position requires clean room gowning during performance of job duties.

  • Effective maintenance, troubleshooting, and problem-solving skills required.

  • Ability to manage multiple priorities and advance several tasks in parallel and lead to completion.Leads others in seeking out ideas and information to improve customer service. Demonstrates ability to meet customer expectations in term of quality/quantity and on-time delivery as appropriate.

  • Demonstrated mechanical aptitude.

  • Proficient in the use of general hand and power tools, instruments and testing apparatus commonly used in maintenance and instrumentation.

  • Ability to read P&ID's, electrical drawings, blueprints, etc.

  • Routine shift will be day. Required to support an on-call schedule on nights and weekends. Successful candidate will be required to work a flexible schedule accommodating COVID 19 company restrictions.

  • Required to support 2 shutdowns/yr, maybe during holidays.

Position Qualifications:

Education Minimum Requirement:

  • High School Diploma/GED or higher

Required Experience and Skills:

  • Minimum of 2 years of plant maintenance experience with knowledge of technical craft skills (instrumentation, electrical, plumbing, advanced mechanical, HVAC, and/or multi-stage refrigeration systems).

  • Working knowledge of regulatory requirements in accordance with GMP manufacturing operations.

  • Willing and able to lift 50 pounds, climb ladders and stairs, work on platforms and equipment above floor level. Walking, bending, crawling and stooping are required.

  • Proficiency in computer systems and applications including but not limited to: Microsoft Office (Word, Excel and Outlook), Programmable Logic Controllers (PLCs), CMMS Calibration/Maintenance Database Systems.

  • Must demonstrate strong leadership skills, and good oral and written communication skills.

  • Strong planning, scheduling, and time management skills

  • Available for “On-Call” work rotation (during off-hours) and weekend overtime.

  • Proficiency in the use and knowledge of PCs (Hardware & Software) including Microsoft Windows platform

  • Instrumentation troubleshooting skills

  • Must be able to read electrical prints, P&ID's, and understand P&ID control loops

  • Excellent documentation and verbal communication skills

  • Must possess the ability to work effectively with peers, and display strong interpersonal and organizational skills and individual aptitude.

Preferred Experience and Skills:

  • Associate Degree in Industrial Systems, Mechanical, Electronics, Electrical or Instrumentation

  • Experience working in a clean room or GMP/regulated manufacturing environment

  • Installation, operation, maintenance and/or troubleshooting experience with automated process equipment in the biopharmaceutical field

  • Experience with GMP compliant calibration and/or maintenance database systems.

  • Knowledge of SAP and Allen Bradley PLC’s, Siemens Apogee BAS.

  • Extensive knowledge of industrial HVAC and building automation systems

  • Experience working in a regulated industry such as FDA

  • Desiccant Dehumidification System

  • Room pressure controls

  • Industrial experience involving utility system generation, distribution and control and strong knowledge of steam, compressed air, refrigeration and water systems

  • Knowledge of Siemens "APOGEE/Desigo" BAS is preferred.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor. VETJOBS #EBRG TechnicianDurahm MSJR

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:




VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Applicable


1st - Day

Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:06/30/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R290352