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Senior Associate, Administrative Services Human Resources (Hybrid)



People & HR
Durham, NC, USA
Posted on Wednesday, June 5, 2024

Job Description

Responsible for supporting two Executive Directors, our company's Manufacturing Human Resources. The individual selected must have the ability to prioritize and complete deliverables across multiple stakeholders; have strong verbal and written communication skills; ability to work both independently and collaboratively; be comfortable with multi-tasking on diverse responsibilities; be flexible, and able to work in a fast paced, deadline-driven environment. This role is critical to the success of the team and will be involved in activities that include department budgeting, talent management processes and programs, compensation programs, organizational restructuring, HR operations, and cyclical HR processes. A high degree of professionalism and confidentiality is required due to the sensitive nature and policy requirements for human resources data. The ability to build and manage relationships in a cross-functional, matrix organization is necessary. A strong orientation toward data analytics with comfort working in business systems as well as Microsoft applications is required.

Responsibilities include, but are not limited to:

  • Partner across the HR organization with HRBPs, HR Operations and Centers of Excellence (Talent Acquisition, Talent Management, Compensation, Labor Relations, etc.) to ensure our Manufacturing Division's HR team needs are met

  • Leveraging workforce systems (Workday, Visier, etc. ) to run reports; disaggregate and re-aggregate data; provide basic analysis/insights into workforce dynamics based on data.

  • Managing the calendar, including appointments, meetings, conferences, and travel arrangements for the VP and direct reports as needed.

  • Preparing, processing, and reconciling expense reports, purchase orders, and payment requests, as needed.

  • Manage distribution lists, team sites, electronic files, and other data in a systematic way for enduring use

  • Maintaining appropriate filing system to provide prompt retrieval of all reports, correspondence, and other materials while maintaining compliance related to company retention schedules and legal holds.

  • Creating and distributing highly confidential correspondence and reports; monitoring and screening communications for action or delegation.

  • Responding effectively and in a timely manner to numerous stakeholders to answer questions and direct people to the right resource to resolve problems.

  • Adhere to all compliance and policy requirements of HR and the company

  • Support other routine or ad hoc tasks and projects as assigned


  • Required: High School Diploma or equivalent

  • Preferred: Advanced education or certifications (e.g. Associate’s Degree, Certified Administrative Professional, Project Management Professional Certification, Professional in Human Resources Certification)

Experience Required:

  • Eight (8) years administrative experience or equivalent relevant work experience or Six (6) years relevant experience and Bachelor’s Degree.

  • Exceptional level of administrative, organizational, planning and follow-up skills with demonstrated accuracy.

  • Ability to handle highly sensitive information with discretion and confidentiality (this will be critical to the position).

  • Advanced computer skills (Excel, Power Point, MS Word, etc.) and operation of other related programs, including advanced knowledge of SAP and other company systems. Preparing sophisticated PowerPoint presentations and complex Excel spreadsheets. Ability to prepare and assist with elaborate PowerPoint presentations and manipulate / work with advanced Excel spreadsheets.

  • Demonstrated experience coordinating/scheduling multi-leg domestic and international trips requiring the processing of visas/passports.

  • Exceptional interpersonal skills and the ability to manage relationships with internal and external parties are essential, including displaying flexibility and sensitivity with others across other geographies, languages, and cultures.

  • Must be able to work under pressure and handle multiple tasks, as well as demonstrating accuracy, attention to detail, the ability to exercise initiative, flexibility, tact and good judgment, be diligent and proactive in anticipating needs, and maintain a high level of confidentiality.

  • Effective business communications - both written and oral to interact with company executives, managers and employees.

  • The person must be able to work independently and be a "self-starter" with the ability to prioritize.

  • Ability to problem solve through investigation and solution identification.


  • Experience in HR.

  • Knowledge of HR Reporting tools including HRIS (e.g., Workday) and data analytics systems (e.g., Visier)

  • Project management experience.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:


Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



1st - Day

Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:06/18/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R297231