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Senior Research Manager



Wilson, NC, USA
Posted on Thursday, June 6, 2024

Job Description

The mission of Value & Implementation (V&I) Global Medical and Value Capabilities (GMVC) is to drive and innovate world class Medical & Value Capabilities to advance research and scientific exchange, improving access and health outcomes for patients. The Research Management Operations team sits within the Real-World Evidence (RWE) Operations organization within V&I GMVC and provides support across all elements of management and execution of non-interventional studies and research activities. This position, under the supervision of a Research Management Team Lead, will execute a variety of research management activities starting from study execution to close-out and summarization of results from observational research activities. Research managers will be aligned by department/Therapeutic Area for activities under Value & Implementation (V&I) Plans.

Research Management Role

Coordinates all aspects of observational or non-interventional research activities which may include (but is not limited to) the implementation of primary data collection, chart review/survey, database studies, health economic model development and adaptations, dossiers, other activities in support of HTA, and publications. Supports Scientist(s) in V&I Outcomes Research, V&I GMSA, BARDS HEDS, and others as determined by senior leadership by providing overall operational support for research conducted in compliance with Good Pharmacoepidemiology Practice (GPP), Company Policies, and Standard Operating Procedures (SOPs).

Primary responsibilities include:

  • Operational support of health economic modeling, dossiers, and observational/non-interventional research activities including study execution through close-out of primary data collection, chart review, and database studies in addition to other activity types. Manages a variety of complex activities and study types.

  • Liaise with and provide oversight/direction to Suppliers and communicate with internal cross-functional teams to share project status and mitigations.

  • Track timelines/deliverables and follow up on action items (Supplier and internal teams/scientists).

  • Maintain key study information in applicable system(s) and manage budget, including adherence to invoice and payment schedule.

  • Assist with review and finalization of all Supplier documents such as monitoring, project management, safety management, data management and validation plans.

  • Participate in protocol and interim/final report preparation, shepherd documents through the internal review process for approval, and submit to the internal repository.

  • Coordinate internal/external meeting management and draft/review agenda/minutes.

  • Ensure studies follow all non-interventional processes for informed consent, compliance, Supplier training, site contract and budget review/approval, protocol document review (including DRC), study registration (when applicable), adverse event reconciliation, change orders, publication submission, and study close out.

  • Ability to understand, describe and document (when applicable) procedures/compliance requirements for observational studies to internal and external stakeholders such as outside Investigators/Suppliers and Key Opinion Leaders.

  • Coordinate confidentiality, consultant agreements and external engagement meetings.

  • Participate in quality control and integrity of study data and reports for publications.

  • Manage publication development including formatting, figure/data content development, co-author review, internal review process, and journal submissions.

  • Collaborate and troubleshoot issues by providing potential resolutions when necessary to ensure timely management and execution of activities.

  • May participate in internal process improvement initiatives with Research Management and mentoring of other Research Managers.




  • Bachelor's degree required in life sciences or public health (or closely related discipline, such as epidemiology, health administration or biological sciences)


  • Master’s degree in life sciences or public health

  • PMP or CAPM certification

  • Therapeutic area background in oncology, vaccines, infectious disease, immunology, diabetes, or cardiology

Experience and Skills:


  • Three or more years of work experience within clinical/observational research or equivalent

  • Excellent communication and interpersonal skills; ability to collaborate with a wide variety of stakeholders in medical or scientific teams

  • Basic knowledge of epidemiologic, outcomes research, or health economic modeling

  • Strong project management and prioritization skills; resourcefulness

  • Highly motivated, able to work independently and collaboratively

  • Solution-oriented, timely and detailed-oriented

  • Ability to manage higher volume/complexity of research activities; flexibility

  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, etc.)


  • Experience working globally across countries and regions

  • Prior experience leading large complex multi-stakeholder projects

  • Prior vendor management and budget-planning experience

  • Working knowledge of Veeva Vault and iEnvision platforms and applications


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$101,100.00 - $159,100.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



Not Indicated

Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:06/20/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R296879