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Associate Director, Medical Operations, Innovation and Emerging Projects



Posted on Friday, June 7, 2024

Job Description

Role Summary

  • The Associate Director, Medical Operations, Innovation and Emerging Projects (AD, IEP) is a role within Global Medical and Value Capabilities (GMVC) in Global Medical and Scientific Affairs (GMSA) that reports directly to the Director, Medical Operations, Innovation and Emerging Projects Lead.

  • The AD, IEP is an integral member of the GMVC Medical Operations team serving as a subject matter expert around Innovation and Emerging Projects Team and is held accountable for assisting and driving execution of the Medical Operations vision.

  • The AD, IEP participates in several of the following core GMSA global initiatives and assumes varying degrees of project leadership: 1) Communicating with all stakeholders, 2) Possessing a keen understanding of the strategic intent and critical importance of leveraging the company’s innovative research, and 3) Finding innovative ways of internally sharing that information, ensuring overall timelines and objectives are met by facilitating the creation, maintenance, and approval of all deliverables.

  • The AD, IEP possesses strong communication and collaboration skills and the ability to execute innovative ways of working within a complex matrix environment.

Responsibilities and Primary Activities


  • Understands the mission and vision of GMSA as a science-driven and patient-committed organization

  • Attends GMVC Medical Operations Leadership Team and other meetings, as appropriate, as delegate for the Director, Innovation and Emerging Projects

  • Stays current with key initiatives across GMVC Medical Operations and exhibits a high degree of collaboration with colleagues to ensure alignment across the broader organization

  • Exhibits deep subject matter expertise and strong business acumen

Innovation and Emerging Projects

  • Understands digital technologies, including artificial intelligence (AI) and machine learning, is proficient in utilizing these technologies to drive operational excellence and enhance medical/scientific activities, and, preferably, is familiar with relevant software platforms and tools

  • Demonstrates excellent interpersonal, communication, and collaboration skills as well as an ability to effectively interact with internal and external stakeholders at all levels, including senior management and vendor partners

  • Possesses a strong understanding of relevant regulatory guidelines and compliance requirements pertaining to Medical Affairs operations, and, preferably, experience in navigating regulatory challenges associated with digital technologies

  • Experience in navigating regulatory challenges associated with digital technologies is preferred.

  • Maintains relationships with external vendors who partner with the Innovation and Emerging Projects team on key systems

  • Is core member of the Digital Team (D-Team). Provides project management to D-Team and participates in regular core and extended team meetings as well as twice annual live core team meetings where strategy and implementation of D-Team projects are identified

  • Maintains up-to-date knowledge of and ensures compliance with our company policies and guidelines, particularly those that relate to Food and Drug Administration (FDA), Accreditation Council for Continuing Medical Education (ACCME), and other health agency regulations, as well as professional societies' rules

  • Actively engages with GMSA, Legal, Compliance, and other functional leaders to recommend solutions and/or process improvement to enhance our reputation with external scientific leaders

Required Qualifications, Skills, & Experience


  • Bachelor’s degree in life sciences, business, or healthcare + 5 years of relevant Medical Affairs experience (e.g., Knowledge Management, Medical Operations) within the pharmaceutical industry.

  • Deep understanding of the environment, evolution, and global nature of Medical Affairs

  • Strong personal integrity and high ethical standards

  • Ability to organize, prioritize, and work effectively in a constantly changing, ambiguous environment

  • Detail-oriented nature

  • Experience as a member in cross-functional, global initiatives in a complex matrix

  • Strong decision-making, problem-solving, and analytical skills, with ability to innovate with practical solutions for complex issues

  • Ability to work independently while escalating risks and issues as appropriate

  • Experience working within regulations and compliance requirements

  • Excellent interpersonal communication (written/oral) and presentation skills

  • Willingness to travel up to 10% (international and domestic)

  • Proficiency with Microsoft Office Suite (WORD, Excel, PowerPoint, Visio)


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$149,400.00 - $235,100.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



Not Indicated

Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:06/20/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R298743