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Senior Maintenance Technician



Durham, NC, USA
Posted on Sunday, June 9, 2024

Job Description

Position Description: The Senior Maintenance Technician is responsible for providing equipment troubleshooting and maintenance support for a new product feasibility project/manufacturing support. Support updates to standard operating procedures (SOP's) and preventative maintenance (PM's) plans, as requested. Responsible for written documentation of activities. Responsible for SAP transactions and change control activities including spare part lists and Preventative Maintenance (PMs) plans. Actively supports, participates and embraces an inclusive team culture including significant interaction with Operations, Quality, Automation, Technology, and other groups as required.

Responsible for supporting:

  • Process Equipment (e.g. tanks/bioreactors, filtration skids, chromatography columns) Support Equipment (e.g. washers, autoclaves, tube welders/sealers, WFI stills, Clean steam generation) Automated Systems (e.g. Distributed Control System (DCS), Programmable Logic Controllers (PLC), robotics, Building Automation System (BAS)) Clean-In-Place (CIP) Systems Maintenance Equipment (e.g. tools and calibration equipment) Support to Digital Platforms (eg. SAP, ProCal, Brady)
  • Initiate and complete routine calibration tasks, work with and troubleshoot complex process systems Contributes to the performance and results of the department Identifies and resolves technical and operational problems; collaborates with peers to resolve problems that cross into interrelated units
  • Assisting in the identification, development, and implementation of new systems which enhances the operation and/or engineering processes
  • Decisions are guided by policies, procedures and business plan; receives guidance from manager
  • Manage multiple priorities and advance several tasks in parallel

Must be flexible to perform all the following functions and other tasks, as needed:

  • Testing, adjustment, maintenance, repair, calibration and troubleshooting of complex automated process equipment.
  • Identify spare parts for preventive maintenance plans.
  • Interface with other departments, contractors and disciplines on scheduling repairs and maintenance of clean utility systems
  • Assists with execution of automation, validation and additional testing, as required
  • Responsible for written documentation of activities
  • Efficient and safe maintenance and repair of equipment using Hazardous Energy Control Procedures
  • Effective maintenance, troubleshooting, and problem-solving skills required
  • Ability to manage multiple priorities and advance several tasks in parallel Demonstrated instrumentation aptitude
  • Ability to read P&ID's, electrical drawings, blueprints, etc.
  • Ability to work with and troubleshoot complex process systems to include bioreactors, filtration skids, chromatography columns, washers, autoclaves and CIP skids.
  • Support updates of standard operating procedures (SOPs), preventative maintenance (PM) plans/calibration procedures, task lists, etc., as required. Completes preventative maintenance and calibration work orders, resolves deviations, and evaluates equipment performance for efficient operation.
  • Compliance with current good manufacturing procedures(cGMP), safety and environmental requirements/regulations/guidelines Proficient in the use of general hand and power tools, instruments and testing apparatus commonly used in maintenance and instrumentation.
  • Routine shift will be 2-2-3, 12-hour night shift schedule, including holidays and alternating weekends.
  • Required to support an on-call schedule for off-nights and weekends. Successful candidate will be required to work an 8-hour weekday schedule until shift is required.

Required Education, and Experience:

  • High School Diploma/GED or higher
  • Two (2) years of plant maintenance experience with knowledge of technical craft skills primarily in equipment maintenance, electrical and instrument calibration.
  • Experience with GMP-compliant calibration and/or maintenance database systems.

Preferred Experience and Skills:

  • Degree in industrial systems, Mechanical, Electronics, Electrical, or Instrumentation
  • Preferred 5 years of plant maintenance and familiarity with regulatory requirements in accordance with GMP manufacturing operations Operation, maintenance, and/or troubleshooting experience with automated process equipment in the biopharmaceutical field
  • Knowledge of SAP and DeltaV and Procal
  • Advanced mechanical, HVAC, and/or multi-stage refrigeration systems and plumbing

Physical Requirements:

  • Willing and able to lift 50 pounds, climb ladders and stairs, work on platforms and equipment above floor level.
  • Walking, bending, crawling and stooping are required
  • Required to wear personal protective equipment including safety glasses, earplugs, gloves, hard hats, safety harnesses, etc.
  • Position requires clean room gowning during performance of job duties


  • Effective communication both written and oral
  • Effective maintenance, troubleshooting, and problem-solving skills
  • Working knowledge of regulatory requirements in accordance with GMP manufacturing operations.
  • Proficiency in computer systems and applications including but not limited to: Microsoft Office (Word, Excel and Outlook), Programmable Logic Controllers (PLCs), CMMS Calibration/Maintenance Database Systems.
  • Must demonstrate adept leadership skills.
  • Strong planning, scheduling, and time management skills.
  • Available for “On-Call” work rotation (during off-hours) and weekend overtime, as needed.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor. VETJoBS #EBRG TechnicianDurham MSJR

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Applicable


3rd - Night

Valid Driving License:


Hazardous Material(s):

Oils, Cleaning CIP

Job Posting End Date:


*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:06/30/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R297098