Job Description

2025, DPTM Operations Associate Director, West Point

Our company is a global healthcare leader with a diversified portfolio of prescription medicines, vaccines, biologic therapies, and consumer care and animal health products. Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us.

The Discovery Preclinical and Translational Medicine Operations team works to strengthen operations through innovation and leveraging best practices to realize efficiencies across the various functional groups. The team drives various initiatives and ensures Site Operations, Sourcing, LAMP program and equipment onboarding is executed in alignment with R&D space planning goals and global corporate engineering and safety standards, manages Capital equipment life-cycle replacement, GXP compliance of specialized laboratory equipment and facility systems and manages and reports environmental monitoring compliance and point of use water quality program management. Additionally, the Operations team is the liaison to our internal and external partners in Finance, Procurement, Compliance, and Integrated Facilities Management teams to ensure compliance, business continuity and be the valued partner on behalf of the research teams to accelerate our pipeline and deliver life-changing products for unmet medical needs world-wide.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity, and teamwork of people like you. To this end, we strive to create an environment of mutual respect, encouragement, and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

The Associate Director at West Point will play a pivotal role in overseeing and managing the daily operations to support our science team partners. This position requires a dynamic leader who can effectively coordinate and optimize processes to ensure the highest standards of efficiency and productivity.

Key Responsibilities:

Lead and manage within the Operations team, providing guidance, support, and development opportunities. Develop and implement operational strategies to enhance departmental performance and achieve organizational goals, demonstrate the ability to shift one’s mind-set to quickly adapt global strategies for local implementation.

Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions. Collaborate with cross-functional sites and global partners to support the functional groups within the organization.

Ensure compliance with all relevant GXP regulations, local policies, and site procedures.

Manage budgets and resources effectively to maximize operational efficiency and identify key business opportunities. Demonstrates the ability to develop plans that align with our company's long-term strategy

Foster a culture of continuous improvement and innovation within the department. Demonstrates ability to deliver effective and influential presentations, ability to mentor others and demonstrate the ability to listen to others and integrate alternative points of view in decisions and ideas

Additional Information:

The Associate Director will be expected to demonstrate a commitment to excellence and a proactive approach to managing departmental operations. This role offers an exciting opportunity to contribute to the success of West Point's and make a meaningful impact on the organization's overall performance.

Locations: West Point PA

Qualifications:

Bachelor's degree in a related field; advanced degree preferred.

Proven experience in operations management, preferably within a similar industry.

Strong leadership and team management skills.

Excellent analytical and problem-solving abilities.

Effective communication and interpersonal skills.

Ability to work collaboratively with diverse teams.

Knowledge of relevant regulations and compliance standards.

Candidates should have a minimum of 5-10 years in Laboratory Operations, currently be enrolled in a minimum of a BS/BA in: Life Sciences, Business operations, Engineering, or related disciplines with 3-5 years of experience, M.S 1-3 years.

Preferred:

Strong written and verbal communication skills.

Demonstrated ability to learn new technologies, analytical mindset.

Proficiency in coordination and leading small group projects.

General understanding of Regulatory compliance expectations, SDLC and validation.

Business acumen and life-cycle equipment management, iCAM asset onboarding.

Metrics gathering with the ability to prepare performance reports and analytics

Familiarity with scientific laboratory equipment, preferred.

Experience with Lean six sigma methodology to solve problems.

Experience with Power Apps - Business analytics.

Required:

In-person, 3-5 days per week and on-site at West Point campus.

Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$126,500.00 - $199,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Data Management, FDA Regulations, Management Process, Pharmacovigilance, Policy Implementation, Regulatory Affairs Compliance, Regulatory Affairs Management, Regulatory Compliance, Regulatory Labeling, Regulatory Operations, Regulatory Project Management, Regulatory Submissions, Strategic Thinking, Systems Development Lifecycle (SDLC), Vendor Management

Preferred Skills:

Job Posting End Date:

06/17/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R352544